Turnpike Motors Autobody

4.9 (2,249reviews)
97%
2550 Berlin Turnpike,  Newington,  CT  06111

Welcome to Turnpike Motors Autobody. In 1969 Turnpike Motors Autobody was opened in Newington, Connecticut by Doug Fernandez, Sr. Since opening, our company has grown from five employees to 32 and from 7 bays to 36 bays. Our facility features modern high-tech equipment, a highly trained staff, and a clean, customer friendly environment. From the inviting, friendly reception area to the spotless back shop area you will see why we are the number one rated auto repair facility in Connecticut. On any given visit, you may observe automobiles of almost every make, model, and description. You can expect your vehicle to be professionally restored to pre-accident condition as well as cleaned and detailed when it is returned to you. Our professional staff is ready to answer your questions and guide you through the collision repair process. Should your car, truck, fire engine or motor home need repairs, please call us 860-666-3319.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 1:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM Basic
GM Electric Vehicles
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Rivian Fleet – Vans
Subaru
Tesla
Volkswagen

Reviews (2,249)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new upon return. The proactive communication through daily text and photo updates stood out as a key differentiator. Timeliness was frequently highlighted, with numerous vehicles completed ahead of schedule. Complimentary interior and exterior detailing was a recurring pleasant surprise. A few customers noted isolated concerns around repair imperfections, delayed completion notifications, and minor issues upon pickup, reflecting areas customers feel could be refined.
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"In addition to the outstanding quality of work, throughout the repair process I was kept updated via both phone calls and text ..." Read more
"... me was the attention to detail. Not only was the outside of my car beautifully repaired and cleaned, but they also took the time to clean the inside. ..." Read more
"... daily text updates and photos were appreciated and my repairs were on track as promised. To my surprise and delight, my car was vacuumed and cleaned inside and out before ..." Read more
"As always their body work is above and beyond all expectations! When your vehicle comes back looking better than ..." Read more
"Above and beyond customer service. End product was right on which is hard on a red car. Not only was with outside detailed but the inside ..." Read more
"... text updates throughout the entire repair process. Everything stayed on schedule, and my car was ready sooner than I expected and looks good as new!" Read more
"... Looks like new when I come to pick it up, which is usually ahead of schedule. You even take care of car rental details for me. Thankyou all soo much! Great job, ..." Read more
"The car was ready 1 week early. It was a nice surprise."
"They exceeded their estimated completion date which was a great thing."
"My car was seven days late"
"I think what differentiates Turnpike is the constant communication, keeping the customer informed of where the car is in the repair process. Very good ..." Read more
"Great work. The car is perfect, and their communication along the way with texts and pics of the repair went above and beyond. Just excellent."
"Communication from the start was great. Daily updates via text were great."
"The communication was outstanding. The text updates including pictures of my car was very reassuring. Everyone I talked to was super helpful and made ..." Read more
"... perfect. The communication could have been better. I was told that if there was a delay in completion I would be informed. I received no such communication and ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone from beginning to end was friendly, and knowledgeable. They kept me informed as to the progress of my car, and answered any questions I had in a timely manner. Happy Customer!

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My Experience

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Customer Service

Returned Clean

My Experience

Great place to get you car fix , my brand new 2026 Honda Civic Type R was fix the right way meeting the Honda Quality am very happy with the results , the personal is very professional and very good communication and customer service thank you for the great service!!!

Likely to Recommend

Repair Quality

They did a great job with my 2026 Honda civic Type R am very happy with the results the car look like nathing never happens!!!

Customer Service

Returned Clean

My Experience

My Experience

Car detailing was absolutely incredible. Super thorough, even cleaned the inside of the Tesla fridge I had in the sub trunk! The only downside is that the front windshield camera is significantly soiled now and will require a cleaning. This affects self driving functions.

My Experience

I appreciated how they kept ime in the loop and communicated the progress in repairs. Everyone of the staff members I had any communication with, was professional, and courteous and took the time to answer any questions. My car was beautiful when I picked it up.

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Repair Quality

Customer Service

Professional, courteous, answered any and all questions. Finished the repairs ahead of schedule.

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Customer Service

Returned Clean

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Returned Clean

My Experience

Thank you for doing a good job in my car.

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Repair Quality

You did a great job! Thank you!

Customer Service

Returned Clean

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Repair Quality

Great work. Clean car!! Thank you

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

When I dropped off my vehicle to you guys I thought I was leaving it in trustworthy peoples hands. When I got my car back today 9/17/26 & went to look for my Marc Jacob black sunglasses & realized they are gone is beyond words!! I am DISGUSTED with what kind of people turnpike motors have working for them!!! This is very disappointing & it needs to be rectified. As a business owber myself this is NOT the kind of people I wouid want working for me. I hope someone has the decency to do the right thing! I will be sharing my experience with others. Never would I have thought to empty out my car before bringing it to get repaired.

Likely to Recommend

Absolutely

Repair Quality

Turnpike motors did an amazing job. Looks like I have a new car. They keep you in the loop with every step they make. Trustworthy, professional business. Will recommend turnpike motors to everyone. Thank you!

Customer Service

Returned Clean

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Repair Quality

Great shop

Customer Service

Super helpful.

Returned Clean

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My Experience

Job well done….thank you for your great service. We selected the right auto body shop.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Its a top quality repair shop, all the local Teslas go there, or at least most of them, reasons exist for this.