Collision Solution, LLC
Collision Solution is a family owned company that has been servicing the West Hartford area since 2005. Our goal is to provide quality repairs on a timely basis that not only look great but are safe too. We have all the newest state of the art equipment, including an aluminum welding station. We believe our customer service is second to none and we provide our customers with detailed updates every 2 days via phone call, email, or text.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 4:00 pm |
| Tue | 7:00 am - 4:00 pm |
| Wed | 7:00 am - 4:00 pm |
| Thu | 7:00 am - 4:00 pm |
| Fri | 7:00 am - 4:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Best place for collision repairs. Great communicators with insurance companies and car owner. They keep you in the loop regularly throughout the process. I wouldn’t go anywhere else.
My Experience - 5.0/5.0 -
Always a pleasant experience dealing with Ray and his team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and courteous staff. My jeep came out amazing and was updated through the whole process. I honestly couldn't have found a better place to do the work. Very very satisfied!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
The quality of the repairs at Collision Solution was good, however the shop was not as upfront as they could have been about repair times. When I got my initial estimate and agreed to book the repairs with them they neglected to mention that there would be a 3 week wait before they could even start working on my car which was frustrating. However, other than this I was very satisfied with my experience with Collision Solution.
Customer Service - 3.5/5.0 -
Collision Solution would contact me every few days to give me an update on the repairs, however they were not great at communicating the estimated completion date for my repairs. Overall the communication was fine.
My Experience - 5.0/5.0 -
You guys were great
My Experience - 5.0/5.0 -
Great job. Trustworthy shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended collision to family member and repair technician doing work at our home
Repair Quality - 5.0/5.0 -
Thank you for the professional repair service on our 2020 Volvo. We have had several cars repaired over the past 12+ years by Collision Solutions and always been satisfied with the work and friendly staff. Thanks again for the extra service you provided us. Bob
Customer Service - 5.0/5.0 -
Thank you for the professional repair service on our 2020 Volvo. We have had several cars repaired over the past 12+ years by Collision Solutions and always been satisfied with the work and friendly staff. Thanks again for the extra service you provided us. Bob
Returned Clean
My Experience - 5.0/5.0 -
I was so impressed with the quality of the work, the professional service and helpful assistance of Ray and Liz. They guided me through everything, answered any questions I had and truly took care of everything. My sincere thanks to both of you for turning an unfortunate event into a carefree and positive experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people, service and workmanship. Can't say enough good things about Collision Solution.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent services my car looked as if I bought it off the lot after they repaired it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellence services and very friendly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they left my car brand new
Customer Service - 5.0/5.0 -
They left me timely text messages for updates on my car and were always readily available by phone
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was great in all areas
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent team, very satisfied with my repair. Customer service exceeded my expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, great customer care. Definitely a new preferred option for me here on out.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
10/10 experience. Liz and Ray were so helpful and friendly, they answered all of my questions with no problem. The end result was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys are the BEST! Thanks for always taking care of me and my cars ♥️