Collision Solution, LLC
Collision Solution is a family owned company that has been servicing the West Hartford area since 2005. Our goal is to provide quality repairs on a timely basis that not only look great but are safe too. We have all the newest state of the art equipment, including an aluminum welding station. We believe our customer service is second to none and we provide our customers with detailed updates every 2 days via phone call, email, or text.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 4:00 pm |
| Tue | 7:00 am - 4:00 pm |
| Wed | 7:00 am - 4:00 pm |
| Thu | 7:00 am - 4:00 pm |
| Fri | 7:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome customer service that went above and beyond.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work and gave updates along the way. Friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff, excellent work, and updates along the way!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always recommend this place is espectacular.
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
Good service
Returned Clean
My Experience - 5.0/5.0 -
Ray and Liz at Collission Solutions made things super easy. They handled both the claim and the rental and updated me regularly, setting clear expectations along the way. Would highly recommend them to anyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
My husband made mention to some light superficial scratches on the hood that he wanted to find out if they could be buffed out for cheap or nothing and someone promised to look into it but no one ever addressed it.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team did an outstanding job! Ray and Liz were great to work with. And the car looks brand new even though it’s 7 years old. I also really appreciate the detailing - what awesome service 😊👍😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job!!!!! N costumer service excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people, kept us informed all during the repair process, great follow up
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
One thing I really appreciated was that all of the personnel that work there were very kind and accommodating. They stayed in touch with me and let me know what was going on throughout the process and did a very good job. My car looks beautiful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went as planned. No issues when I got the car back. The people were very personable and friendly
Customer Service - 5.0/5.0 -
Customer service was very friendly and knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great job by Ray, Liz and the whole team!! Very easy and convenient repair! Thanks to all!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding work and service
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate you all, you all went above and beyond my expectations, from the front staff to the mechanic/s who made my car looking better than when I got it. Thanks for making this incident a great experience. What the enemy meant for evil, God has worked it out for my good... You guys are heaven sent... God bless you all!!!
Likely to Recommend - 5.0/5.0 -
Absolutely and already recommended
Repair Quality - 5.0/5.0 -
Very knowledgeable, professional and helpful