Collision Solution, LLC
Collision Solution is a family owned company that has been servicing the West Hartford area since 2005. Our goal is to provide quality repairs on a timely basis that not only look great but are safe too. We have all the newest state of the art equipment, including an aluminum welding station. We believe our customer service is second to none and we provide our customers with detailed updates every 2 days via phone call, email, or text.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 4:00 pm |
| Tue | 7:00 am - 4:00 pm |
| Wed | 7:00 am - 4:00 pm |
| Thu | 7:00 am - 4:00 pm |
| Fri | 7:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
For paintwork only I would consider recommending them. Once again that’s due to my bumper seam looking like it’s not set correctly. The fix seemed temporary bc the seam is more noticeable. I however do not want to continue anymore back and forth regarding the vehicle.
Repair Quality - 3.0/5.0 -
I gave them a 6 bc of their good customer service. However the work done on the car was only OK. The bumper seam still doesn’t line up properly. Brought my vehicle back a second time for them to fix it. And it looked OK but definitely it/bumper could have been aligned or fixed better.
Customer Service - 4.0/5.0 -
They were personable and professional and friendly. They went above and beyond when I left my rental keys at their shop and worked with me on a few other minor issues that I was concerned about with the vehicle. I am still disappointed with the quality of the repair of my bumper. Especially since this was listed as a shop that works on Acura’s.
Returned Clean
My Experience - 5.0/5.0 -
I loved the service and they answered all the questions I had. Definitely will be coming back for any fixes I have with my car :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank You it was apleas
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfied
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ray and his team did an excellent job from start to finish
My Experience - 5.0/5.0 -
excellent service and quality work. will always recommend!! thank you!!
My Experience - 5.0/5.0 -
Very professional with everything. The receptionist Liz was very friendly and helpful with all my questions I loved that she called me to check and everything she made sure I got a rental and that I was satisfy. I will definitely recommend them. Best place to get your car done.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Beautiful job - looks like new! Very good experience all around
My Experience - 5.0/5.0 -
I have used them several times. Always have finished the job within the estimated timeframe. Professional and courteous. Would recommend them without hesitation.
Likely to Recommend - 5.0/5.0 -
I recommend them to all my friends.
Repair Quality - 5.0/5.0 -
Always finish repair within estimated timeframe.
Customer Service - 5.0/5.0 -
Very polite.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Would happily recommend you!
Likely to Recommend - 5.0/5.0 -
Would totally recommend
Repair Quality - 5.0/5.0 -
Extremely satisfied about the service I received.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Prompt, kept me informed, handled paperwork, just a great experience under the circumstances. Thank you Ray and Liz.
Likely to Recommend - 5.0/5.0 -
To me, they are the best.
Repair Quality - 5.0/5.0 -
The car looks remarkable.
Customer Service - 5.0/5.0 -
I have never had such attentive customer service