Collision Solution, LLC

5.0 (627reviews)
100%
688 Oakwood Ave,  West Hartford,  CT  06110
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Shop AssistantSparkles

Collision Solution is a family owned company that has been servicing the West Hartford area since 2005. Our goal is to provide quality repairs on a timely basis that not only look great but are safe too. We have all the newest state of the art equipment, including an aluminum welding station. We believe our customer service is second to none and we provide our customers with detailed updates every 2 days via phone call, email, or text.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (627)

Likely to Recommend

I continue to recommend them to all.

Repair Quality

Great people doing great work.

Customer Service

They kept me updated throughout the entire process.

My Experience

Easy to deal with them. The car looks great. The job was finished quickly and on time.

Likely to Recommend

Repair Quality

on time, quality work with a good sense of humor

Customer Service

Returned Clean

My Experience

Everything works. Door hinges are new. Paint fix was better than Rembrandt. They erased a paint streak that was impossible and totally extra. Ray and his employees are pleasant and totally professional.

Likely to Recommend

I would recommend always

Repair Quality

Already rated. They were awesome. Beautiful body and paintwork.

Customer Service

See already answered

Returned Clean

My Experience

Great job! Faster than promised and less than estimate. Looks new!

Likely to Recommend

Repair Quality

Excellent work ready earlier than promised and at price under the estimate. Also friendly and helpful.

Customer Service

Excellent work completed ahead of schedule and for under estimate. Ray is friendly and helpful. Great place!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience couldn't have been better! You took care of our cars when my husband backed into mine a few years ago, so when this accident happened I knew exactly who to trust with my vehicle. You folks are incredibly honest and the best in the business! Many, many thanks for another exceptional experience.

Likely to Recommend

I always recommend Collision Solutions, both in person and on social media

Repair Quality

Couldn't have been a better experience!

Customer Service

Every interaction with Ray and the staff was friendly and professional. I felt that they really cared about me.

Returned Clean

My Experience

Great service; nice people.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Without question

Repair Quality

Fantastic company from the top down. Great communication during the repair process, quick follow up with updates, answered all questions quickly and professionally and were super patient. I have never dealt with an insurance claim and they provided answers and assistance to all of my dumb questions. Highly recommend for any and all automotive repairs. In a world where you consistently feel like you are getting ripped off, collision solutions is an exception. Could not be more satisfied with the work done and ease of the entire process.

Customer Service

Great communication super easy process. Took all of the stress away

Returned Clean

Likely to Recommend

Repair Quality

I was referred here, the process from start to finish was handled professionally, Ray was very helpful and knowledgeable, and I felt confident he would be able to help me through the insurance process. All the staff were very friendly, including the shop dog. I hope that this can be your personal referral to go to see Ray at collision solutions.

Customer Service

Returned Clean

Likely to Recommend

I never thought there was a body shop with the high standards this shop has

Repair Quality

Quality of work is great and costomer service is their staple

Customer Service

Outstanding

Returned Clean

Likely to Recommend

100%

Repair Quality

Awesome professional service. I was informed of the progress of my vehicle.

Customer Service

Lily was the best.

Likely to Recommend

I recommend all the time. Regrets for all for who didn’t take the recommendation.

Repair Quality

Absolutely! Collision Solution only uses certified parts unless otherwise. They have the best intentions for you and your car. I don’t trust anyone else on my vehicle.

Customer Service

Very professional and accommodating.

Returned Clean

My Experience

Thanks for doing such a good job on our dented vehicle. It looks brand new again. Quality craftsmanship and the text message updates were appreciated. Five out of five stars!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair looks great, I was kept informed of the progress, work was done bit earlier.

Customer Service

Good communication

Returned Clean

My Experience

We have used Collision Solution for a prior accident and they were our only call for this one. Hopefully there is not another, but highly recommend them!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional—well done! Extremely satisfied with the repair.

My Experience

The people at Collision Solutions are very helpful, and trustworthy. I was grateful to get authentic parts and to see a job well done. Thank you!