Collision Solution, LLC
Collision Solution is a family owned company that has been servicing the West Hartford area since 2005. Our goal is to provide quality repairs on a timely basis that not only look great but are safe too. We have all the newest state of the art equipment, including an aluminum welding station. We believe our customer service is second to none and we provide our customers with detailed updates every 2 days via phone call, email, or text.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 4:00 pm |
| Tue | 7:00 am - 4:00 pm |
| Wed | 7:00 am - 4:00 pm |
| Thu | 7:00 am - 4:00 pm |
| Fri | 7:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I picked up yesterday! And I'm super pleased! The app update is a great communication tool. Makes it easy to be notified with repair updates/changes. Not only repairing the outside but the detailing of the inside was the cake! Thank you so much! I fell in love with my car all over again♡
My Experience - 5.0/5.0 -
Very professional. Quality work. Friendly staff. Kept me informed on progress. Completed work in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ray was very friendly and answered all of my questions. I will definitely be back and recommend Collision Solution to my friends and family!
My Experience - 5.0/5.0 -
From first to last, thorough, detailed, professional, and friendly. Fully answered every question, kept me informed of the status of the work, and completed the job ahead of schedule. The car looks brand new!
My Experience - 5.0/5.0 -
Always honest and helpful!
My Experience - 0.0/5.0 -
There is a paint drip area on the hood edge. I will contact the shop this week.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work performed was excellent as was the communications which kept me informed of the progress of the repair and answered all of my questions.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This place is super professional and friendly. A great recommendation from our friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Once again, quick , friendly service and execution. They have my full endorsement.
Customer Service - 5.0/5.0 -
They were tremendous. Saved me a bunch of money by being honest. I’ll use these guys all the time.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
I don’t have my car fixed but you, you fixed my dad’s car. I don’t own a vehicle
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’ve had a couple of vehicles repaired at Collision Solutions and they have done a fantastic job with the bodywork, making it flawless again. Ray is very friendly and made the experience as smooth as possible even when dealing with difficult insurance issues. Would recommend this business.
Likely to Recommend - 5.0/5.0 -
The only place I will go.
Repair Quality - 5.0/5.0 -
Ray & his staff are outstanding. They are professional and take care of their customers. Their workmanship is excellent.
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
My Experience - 5.0/5.0 -
Ray and Liz were both great. They kept us informed throughout the entire process. I highly recommend Collision Solutions!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Not good experience. They are trying to charge additional amount except deductible at the time of pickup car though insurance company says, we paid all including calibration. Now I am upset.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
No good, asked additional money except deductible at the time of pickup.
Customer Service - 0.5/5.0 -
No good. Asked additional money except deductible at the time of pickup car.