Collision Solution, LLC
Collision Solution is a family owned company that has been servicing the West Hartford area since 2005. Our goal is to provide quality repairs on a timely basis that not only look great but are safe too. We have all the newest state of the art equipment, including an aluminum welding station. We believe our customer service is second to none and we provide our customers with detailed updates every 2 days via phone call, email, or text.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 4:00 pm |
| Tue | 7:00 am - 4:00 pm |
| Wed | 7:00 am - 4:00 pm |
| Thu | 7:00 am - 4:00 pm |
| Fri | 7:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always recommend CSI
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
As I live alone they were helpful with pick ups & drop offs of my car. NKJ
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Your attention t me & my car--perfect. Nancy J
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The vehicle looks brand new.
Customer Service - 5.0/5.0 -
When the first call 10/4/24 and spoke to Lizmar Ortiz , she was a professional and polite on the phone. Then when I went into the office she was very patient and addressed all my questions. She assured me everything would work out.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ray and his team did a great job. No one ever wants to have to use a body shop, but I’ve had the “good fortune” of using Collision Solution more than once, and they are consistently excellent.
My Experience - 5.0/5.0 -
Great work! Great team! Very very pleased!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people and facility
Customer Service - 5.0/5.0 -
Super responsive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people at Collison Solution were so kind and understanding. They took another look at my car when I was concerned about it and gave me a full report of the tests they’d run on it. I am very pleased with my experience!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for a great job, it looks amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole process with their staff and owner was outstanding. The care taken to the details of the repair as well as the final product was excellent. Through the process of the repair they kept me abreast of the progress and expected timeline for the repair. They were helpful and professional in everything they did. I would recommend this body shop 100 % without any hesitation. Ray and Liz were a pleasure to work with.
Likely to Recommend - 5.0/5.0 -
You don’t expect having to need a body shop for repairs, but if you ever do, this place was outstanding in their customer service as well as in the final product of the repair.
Repair Quality - 5.0/5.0 -
This body shop was outstanding in their attention to detail in their work and their dealing with the customer throughout the process.
Customer Service - 5.0/5.0 -
Just excellent!