Collision Specialist of Fairfax
In operation 41 years, 18 years at this location.
Our Services Include: Free Estimates and Reasonable Prices Auto Body, Paint and Mechanical Repair Insurance Claim Assistance Car Rental Assistance Free Shuttle to local metro I-Car trained Technicians Auto Detailing Airbag Diagnosis and Replacement
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 9:00 am - 1:00 pm |
My Experience - 5.0/5.0 -
WELL DONE! Car looks great and you even buffed out the scratches on the side. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I honestly had a great experience with my recent repair. Everyone was so nice, helpful, and professional, and I really appreciated how they kept me informed throughout the whole process. My vehicle looks amazing, and I’m very happy with the work that was done. Thank you for taking such good care of me and my vehicle and making what could have been a stressful experience so much easier. I truly appreciate it!!
My Experience - 5.0/5.0 -
I was very pleased. The work only took 2 Days. You would never know by looking at the car that there was something that needed to be repaired. The office personnel were very cordial and professional This is the second time I brought my car in to be repaired!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair; Excellent service; Good communication with clients.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
There were still some white stuffs stuck on my right mirror. Not totally cleaned out.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Service was professional and friendly; as soon as a few issues with our insurance company were resolved, the work was done very quickly, and we are very happy with the results!
Likely to Recommend - 5.0/5.0 -
Absolutely. And the quote was significantly less than two other quotes I obtained.
Repair Quality - 5.0/5.0 -
My only concern is that it took much longer than I thought but I may have misinterpreted the original quote.But my car looks brand new inside and out!! Very happy with the result.
Customer Service - 5.0/5.0 -
Very friendly and responsive and worked through my insurance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
good job
My Experience - 5.0/5.0 -
I appreciated how quick everything was when I was at the office. I rarely had to wait. I also appreciated the regular updates on the service process. Finally, I was happy that the car had been so thoroughly cleaned. Almost makes me want to do it more often.
My Experience - 5.0/5.0 -
The staff was very kind, communicative, and did an amazing job on my car.
My Experience - 5.0/5.0 -
The most professional and satisfying experience for car repair I have ever had. Al and the entire team truly cared about you and getting your vehicle fixed perfectly. The team checked in often to provide updates and let me know progress. I would give the team at Collision Specialists an 11 out of 10 if I could!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Awesome Job Thank you .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
For the most part the shop did a great job. However I did notice a small ding remaining after the repair
Customer Service - 4.0/5.0 -
For the most part it was good. The administrator working at the front desk was a little abrupt. I was pretty sure the insurance company had remitted a payment to me that I needed to pass through to the shop, she was insistent that the insurance company had already paid it, and a week later she came to me saying I owed the balance. In her first message letting me know she threatened to refer my invoice to collections if I didn’t promptly pay which seemed very excessive for first notice. Everyone else at the shop was good.