Collision Specialist of Fairfax
In operation 41 years, 18 years at this location.
Our Services Include: Free Estimates and Reasonable Prices Auto Body, Paint and Mechanical Repair Insurance Claim Assistance Car Rental Assistance Free Shuttle to local metro I-Car trained Technicians Auto Detailing Airbag Diagnosis and Replacement
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 9:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Al Marshals was great to work with. He paid attention to every detail, and made sure I was 100% satisfied before leaving.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
I am coming back to have the step track fixed as it is not holding
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and quick turnaround
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience with both expert work on my car but just as important, first rate customer service from the moment I stepped in the office until my vehicle was repaired. A rare combination of excellent professional body work and streamlined, efficient and pro active communication during the repair ⭐️⭐️⭐️⭐️⭐️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate how communicative the team was throughout the whole process. The text updates were helpful and the ease of rental car service made it even better. The car looks great too!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding service from start to finish! The team at Collision Specialist kept me completely in the loop during the entire repair process. The work on my car was top-tier, and the customer service was so amazing I had to go back inside to grab business cards so I can spread the news! "Storm" and I are both back on the road feeling and looking great. A huge thank you to Mr. Marshall and his fantastic team!
My Experience - 5.0/5.0 -
as always, Mr. Al Marshall and his staff are professional knowledgeable, and understandable. I will always come back to them with whatever needs for my vehicles.
Likely to Recommend - 5.0/5.0 -
excellent service!!
Repair Quality - 5.0/5.0 -
Completely satisfied with my service. !
Customer Service - 5.0/5.0 -
totally!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very thorough. Took time to answer all issues. Car very clean when picked up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service
Customer Service - 5.0/5.0 -
Received good updates Went the extra mile with a particular issue
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Workers did a great job fixing the issue. They were communicative & courteous. I was pleased with the end result. However, I had issues with the car battery within hours of departing the facility. And I eventually had to replace the battery.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have
Repair Quality - 5.0/5.0 -
A wonderful experience. The staff was personable and professional. I was greeted by the owner(Mr. Al Marshall)himself. He gave me an overview of his business ethics and work standards
Customer Service - 5.0/5.0 -
everyone I encountered was very attentive to my concerns and that I understood what to expect
My Experience - 5.0/5.0 -
I really appreciated how professional and courteous the staff were and how they kept me updated on the status of my vehicle throughout the whole process.