Collision Specialists

4.8 (842reviews)
99%
112 Cedar Lakes Dr,  Ripley,  WV  25271

In operation 27 years.

COLLISION SPECIALISTS IS A FAMILY OWNED AUTO REPAIR FACILITY THAT SERVES THE JACKSON COUNTY AND SORROUNDING AREAS. IT IS OWNED AND OPERATED BY THE HARRISON FAMILY. OUR GOAL IS TO PROVIDE THE HIGHEST QUALITY REPAIRS POSSIBLE ON A TIMELY BASIS. CUSTOMER SERVICE IS THE HIGHEST PRIORITY. WE OFFER INSURANCE AND CASH PAY SERVICES AS WELL AS COMMERCIAL. WE LOOK FORWARD TO WORKING WITH ALL.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (842)

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Always solid

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Excellent

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Returned Clean

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I couldn't have been happier with the way my Jeep looked when it was returned to me! Thank you so much for taking such good care of my car!!

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Returned Clean

My Experience

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My truck looks amazing and they finished so fast!

Customer Service

They are great!!

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Repair Quality

Quality repair on a complex job. No visible gaps and excellent paint work. Will use services again in the future and will recommend to others.

Customer Service

Polite service and communication throughout the process.

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They kept me informed as the repair progressed.

Customer Service

Returned Clean

My Experience

Will always use you guys when and if the time arises.

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Great people to deal with and done a great job.

Customer Service

Great service and kept me update on progress of repairs.

Returned Clean

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My Experience

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I have mixed feelings. They did good work on my car. But it took 5 days longer than the estimated date and almost double the estimated price. I called one day to ask if it was ready and the lady at the desk said my breaks felt spongy and they wanted to keep it. I told her I just had new breaks put on and that I would just take it back to the shop that installed them. They put me on hold and when they came back she informed me that they had scratched my car and had to fix it. I had been watching my insurance app and seen that they had just charged $200 extra dollar to my bill. But thankfully they removed it before I was able to talk with them. They did make everything right but just went about it the wrong way. When I picked up my car the breaks were fine.

Customer Service

I have mixed feelings. They did good work on my car. But it took 5 days longer than the estimated date and almost double the estimated price. I called one day to ask if it was ready and the lady at the desk said my breaks felt spongy and they wanted to keep it. I told her I just had new breaks put on and that I would just take it back to the shop that installed them. They put me on hold and when they came back she informed me that they had scratched my car and had to fix it. I had been watching my insurance app and seen that they had just charged $200 extra dollar to my bill. But thankfully they removed it before I was able to talk with them. They did make everything right but just went about it the wrong way. When I picked up my car the breaks were fine.

Returned Clean

My Experience

The whole experience was easy. The car looked wonderful when I went to pick it up. I have had work done there before and knew it would great. The team as before did an awesome job in making my car look like it has never seen a wreck

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Customer Service

Collision has always provided great service on whatever I needed. They are friendly, fast, and knowledgeable.

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I trust the owners

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Returned Clean

Likely to Recommend

They did an awesome job and very polite and nice people.

Repair Quality

Truck looks great. Thank you so much for fixing it.

Customer Service

Very nice people, very patient with me calling every few days.

Returned Clean

My Experience

Collision Specialists has a fabulous staff. Each staff I dealt with were very friendly, professional, answering all my questions and kept me updated about my vehicle. They did a remarkable job on my vehicle. Thank you😊😊😊😊