Hinzman Collision Center

5.0 (597reviews)

98%

(304) 372-8031

220 Church St S, Ripley, WV 25271

98%

See Photos

220 Church St S
Ripley, WV 25271

Get Directions Email

About Hinzman Collision Center

See Photos

220 Church St S
Ripley, WV 25271

Get Directions Email

In operation 40 years.

WE ARE PROFESSIONALS....OUR GOAL IS TO APPLY OUR SKILLS TO YOUR VEHICLE WITH ACCURACY AND SUCCESS.WHEN YOU LEAVE THIS ESTABLISHMENT,WE WANT YOU TO BE SATISFIED AND TELL OTHERS YOU WERE TREATED FAIRLY AND RECEIVED THE VERY BEST OF SERVICE. THANK YOU FOR YOUR BUISNESS AND YOUR TRUST IN US

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Motorcycle Repair
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (597)

Sort By:
Newest
Rating

486 Customers Rated

5 Stars

79.4% Complete

(474)
4 Stars

1.5% Complete

(9)
3 Stars

0% Complete

(0)
2 Stars

0.3% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional service quality, with vehicles looking brand new after repairs and paint matching perfectly. Communication stands out as a major strength, with customers loving the regular text message updates and phone calls throughout the repair process. The staff receives high marks for being friendly, professional, and helpful. Timeliness is generally excellent, with many repairs completed ahead of schedule, though some delays occur due to parts availability or insurance processes. Customers frequently mention the unexpected bonus of having their vehicles detailed and cleaned inside and out. The workmanship quality is consistently rated as outstanding, with many stating they cannot tell their vehicle was ever damaged.

Select to learn more

Service Quality
Timeliness
Communication

"Can not tell it was ever damaged"

"Looks brand new!"

"Car looks like nothing ever happened"

"On a scale of 1 to 10 I give you a 10"

"... am extremely happy with how the repair turned out. I cant even tell the bumper was replaced as the fitment is perfect, the paint matches extremely ..." Read more

"My vehicle was ready a week faster than they thought"

"Actually it was about a month early"

"10 days before the due date"

"Took some time for parts."

"It was a day late because a wrong part was delivered. I was notified early that day"

"Love the text messages updates."

"They gave regular updates and were very friendly."

"I received calls and texts with multiple updates"

"Loved getting the text messages about my progress"

"I greatly appreciated that they kept me informed on the process of my car."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Can not tell it was ever damaged"

"Looks brand new!"

"Car looks like nothing ever happened"

"On a scale of 1 to 10 I give you a 10"

"... am extremely happy with how the repair turned out. I cant even tell the bumper was replaced as the fitment is perfect, the paint matches extremely ..." Read more

"My vehicle was ready a week faster than they thought"

"Actually it was about a month early"

"10 days before the due date"

"Took some time for parts."

"It was a day late because a wrong part was delivered. I was notified early that day"

"Love the text messages updates."

"They gave regular updates and were very friendly."

"I received calls and texts with multiple updates"

"Loved getting the text messages about my progress"

"I greatly appreciated that they kept me informed on the process of my car."

Crissie (Honda owner) reviewed 8/3/26

Martha (Hyundai owner) reviewed 7/31/26

The repair was great and the best part was that they cleaned and vacuumed the whole car as a courtesy (believe me, they earned every penny they made ). Thank you so much. Would definitely recommend

Deborah (Jeep owner) reviewed 7/31/26

Dennis (Kia owner) reviewed 7/28/26

Completely satisfied, did a great job, wouldn't take my car any where else, thank you.

Frederick (Ford owner) reviewed 7/24/26

The client and auto owner is Charlotte Batten

Karen (GMC owner) reviewed 7/24/26

Ricky (Ford owner) reviewed 7/23/26

William (Ford owner) reviewed 7/20/26

We have already the shop to our daughter.

Excellent work.

Great communication

Joseph (Chevrolet owner) reviewed 7/20/26

I’d recommend this shop to anyone who needs body repair

Repairs were done pretty fast. It looks very good, like accident never happened. I’m satisfied with it

Customer service was great. Easy to work with, great .

Robin (Chrysler owner) reviewed 7/20/26

Payton (Jeep owner) reviewed 7/20/26

Always a pleasure getting car work done here. Thanks!

Keri (Toyota owner) reviewed 7/16/26

Great service

Joseph (Ford owner) reviewed 7/16/26

Great staff friendly service that do excellent work!!!

Aerieal (Toyota owner) reviewed 7/10/26

Richard (Honda owner) reviewed 7/10/26

Joseph (Hyundai owner) reviewed 6/29/26

Excellent work

Rose (Kia owner) reviewed 6/29/26

Very nice job

Chiffawn (Toyota owner) reviewed 6/29/26

Does a great job

Can not tell it was ever damaged

Gerald and his team are great

Michael (Ford owner) reviewed 6/26/26

Matthew (RAM owner) reviewed 6/22/26

Good job

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Hinzman Collision Center

About Hinzman Collision Center

Reviews (597)

486 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -