Collision Specialists
In operation 27 years.
COLLISION SPECIALISTS IS A FAMILY OWNED AUTO REPAIR FACILITY THAT SERVES THE JACKSON COUNTY AND SORROUNDING AREAS. IT IS OWNED AND OPERATED BY THE HARRISON FAMILY. OUR GOAL IS TO PROVIDE THE HIGHEST QUALITY REPAIRS POSSIBLE ON A TIMELY BASIS. CUSTOMER SERVICE IS THE HIGHEST PRIORITY. WE OFFER INSURANCE AND CASH PAY SERVICES AS WELL AS COMMERCIAL. WE LOOK FORWARD TO WORKING WITH ALL.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Finished in less than a week and looks brand new!
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
One is the issues wasn’t repaired and they didn’t seem to have the knowledge to deal with it.
Customer Service - 0.5/5.0 -
The garage did not fix one Issua
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The work they did was excellent. The shop has an excellent reputation and I would take my car back to them again but if they have a question I wish they would call so I wouldn't have to make a second trip to the shop. The lady in the office wasn't there when my estimate was done and assumed a piece on a bump was prior damage??? which made no sense because I had no prior damage. I was rearended and my whole bumper was damaged. She said she had me confused with another person who had the same model of car as mine. So she had to order the little plug for my bumper after I picked up my car. Other then that is was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would give this a 0 rating if possible. I caution family and friends against going here now because Iâve never seen such shoddily done repair work and had to go to great lengths to fix the damage they did. It was a very stressful situation and I worried my vehicle would never be right again. I wouldnât want anyone to have to go through that experience.
Repair Quality - 0.5/5.0 -
The repairs were terrible. My vehicle left with more issues than it went there with! The first time I went to pick my vehicle up, the bumper they repaired/painted wasnât even close to the same color as the rest of my car. They first tried to argue that it never matched before that either, but I knew that was wrong and took many photos prior to it going there to prove it. They came up with a âsolutionâ to fix the poor paint match with the help of the insurance company to blend the paint into my quarter panels. When I picked it up the 2nd time, there was hair and dirt in the paint, places the paint hadnât even covered, overspray on my windows, tape still stuck to the inside of the doors, my roof inside was stained where they put things back with dirty hands, the huge paint drips, AND EVEN MORE OF MY CAR WAS THE WRONG COLOR BECAUSE IT STILL DIDNT MATCH (all of which I have photos of). I ended up having to take my vehicle to another shop to be fixed and they found that Collision Specialists also glued broken parts back on instead of replacing them, and taped broken foam inside the bumper back together instead of replacing it. They were rushing the job for the insurance company to save money and itâs a shame. It was a horrible experience and no one should ever have to have this happen to their vehicle.
Customer Service - 0.5/5.0 -
The shop communicated more with the insurance company to decide how to repair my vehicle than with me. The decisions ultimately made were more to be cheap than to do the work correctly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great work always.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Please thank everyone who repaired the damage on my Ford Escape. I appreciate all your hard work.
My Experience - 5.0/5.0 -
Excellent, and friendly service Gerald behind the desk was very experienced and knowledgeable he knew what the car needed. Everyone was friendly and helpful thank you