Collision Specialists

4.8 (852reviews)
99%
112 Cedar Lakes Dr,  Ripley,  WV  25271

In operation 27 years.

COLLISION SPECIALISTS IS A FAMILY OWNED AUTO REPAIR FACILITY THAT SERVES THE JACKSON COUNTY AND SORROUNDING AREAS. IT IS OWNED AND OPERATED BY THE HARRISON FAMILY. OUR GOAL IS TO PROVIDE THE HIGHEST QUALITY REPAIRS POSSIBLE ON A TIMELY BASIS. CUSTOMER SERVICE IS THE HIGHEST PRIORITY. WE OFFER INSURANCE AND CASH PAY SERVICES AS WELL AS COMMERCIAL. WE LOOK FORWARD TO WORKING WITH ALL.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (852)

Likely to Recommend

Would not recommend

Repair Quality

Customer Service

Too many excuses for why my car wasn’t ready. Took 2 months. The woman who answered the phone was rude.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Perfect job! You would never know the truck was hit by a deer. Would recommend Collision Specialist to everyone.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks for all your hard work! I love my car, and it looks brand new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

See comments on earlier questions for reasons I would recommend collision specialists

Repair Quality

Excellent customer service, especially communication of status.

Customer Service

Work looks fine, mostly impressed by continued communication, not normal for a repair shop.

Returned Clean

Likely to Recommend

Repair Quality

vehicle was not repaired properly from the accident, transmission failed less then 100 miles after the repair from the accident, shop said was not related to accident, even thoe it ripped the axle out of the vehicle and damage other mechanical parts under the vehicle, also the check engine light was on after receiving the vehicle,not to mention the vehicle was returned to me with a dead sticker, was not even told it was dead and it died in the shop. so the vehicle is was not driven other then me driving it home from the shop and then back to the shop, was told when I returned that the tranmission fluid was burnt up in the transmission, the transmission fluid was change at the very same shop less then 20 k miles before.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Quick repair time. Easy to work with.

Likely to Recommend

Highly recommend Collision Specialists.

Repair Quality

They do a great job. Great people to deal with. Wouldn't go anywhere else.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

No co communication on Updates. Originally vehicle was supposed to be done Friday afternoon. Didn't know until I checked at 4pm that it wasn't going to be ready. Had a rental that was extended past original return date. No update Monday, no update Tuesday until I checked. Vehicle was done Tuesday afternoon.

Customer Service

See previous statement

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Cover, and coat look good. Only complaint I have is the drivers bedside where the repair was at, I can see a slight wave in the body panel. I understand with the panel contour it does make the repair more difficult.

Customer Service

It was a pleasant experience, no hassle.

Returned Clean

My Experience

Just like it never happened!! Thank you!!

My Experience

They did a great job repairing my truck. They even cleaned it up really nice!! Everyone one there was really nice. Great job!!! Thank you!!

Likely to Recommend

I highly recommend them

Repair Quality

I give it a 10. They did a fantastic job on my truck. I am very pleased with the work they did.

Customer Service

They were all very nice & helpful. Great bunch of people!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very happy with overall experience.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car looks better than it did before I hit the deer! Quick too!

Customer Service

Very friendly

Returned Clean