Collision Works, Inc.

4.9 (1,113reviews)
98%
685 Woodstock Rd. Rte 4,  White River Junction,  VT  05001

In operation 52 years, 42 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (1,113)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many highlighting the professional and courteous staff who go above and beyond expectations. The quality of repairs receives outstanding feedback, with vehicles returned looking like new and meticulous attention to detail. Communication is generally excellent, with staff keeping customers well-informed throughout the repair process. The complimentary detailing service is frequently mentioned as a delightful surprise that exceeds expectations. Timeliness is mostly positive, with many repairs completed on schedule or ahead of time. Some customers noted occasional delays due to parts availability or weather, and a few mentioned wanting more frequent status updates during repairs.
Select to learn more
"An easy 10!!"
"Amazing customer service!!!!"
"better than a 10"
"Amazing"
"Excellent customer service"
"Did not set a firm date. But when got all saying in a week, it was ready in a week."
"It was done right on time"
"Earlier than expected."
"Ahead of schedule! Thanks!"
"My vehicle was ready at the exact time I was told to expect it to be ready."
"i was amazed and very pleased with he quality of communication! well done"
"very good communications"
"Great communication"
"Didnt receive a lot of updates on when vehicle would be ready. Pushed back twice"
"... and for the clean condition on picking up my CRV. Points off for no status updates while you had my car. It would help to get updated completion dates!" Read more

Likely to Recommend

Definitely

Repair Quality

Best bunch to work with!!

Customer Service

Eric was a terrific point man! Great communication

Returned Clean

My Experience

They are good workers and know how to attend to customers. I recommend them.🚀🚀

Likely to Recommend

This is an exceptional business -

Customer Service

Perfect!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great work!!

Repair Quality

Great customer service from Eric!

Customer Service

Excellent service!!

Returned Clean

Likely to Recommend

Repair Quality

They did an excellent job and used genuine Chevy parts looks good as new

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent job. Disappointed in the amount of time it took to repair a seemiongly simple fender bender -- was given an estimate of 3 days. It ended up being a whole week. But they did such a good job on the repairs -- and touch-up job after the fact -- that I had to give them a nine. If the time had been shorter, it would have been a definite 10.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work all around by everyone from the CW team. Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

very good work excellent staff great rental car interface ….expensive… twice the price of another quote -i guess you get what you pay for

Customer Service

Returned Clean

My Experience

the repair happened pretty quick, looked really good and everyone I talked to was really cool and professional, they even put a gollon of armor-all on my tires and waxed my mats, bravo

Likely to Recommend

Repair Quality

I found that my gas tank cover does not close properly and that part of my wiring harness was not put back together. I plan to bring the truck back soon. I have had a medical issue and haven’t been able to get back there. Thank you

Customer Service

Returned Clean

Likely to Recommend

It’s hard not to recommend Collision Works when they do quality work like they do. Just need to get my shirt from Eric.

Repair Quality

The team is very professional and accommodating. Kept me informed on the status of my vehicle.

Customer Service

Very good. They contacted my rental so I didn’t have to waste my time.

Returned Clean

Likely to Recommend

Repair Quality

Love the clean and wash!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Overall the work and paint looks very good.

Customer Service

Returned Clean

Likely to Recommend

Absolutely!!

Repair Quality

Dan and his Team are efficient, talented and fair. They get it right EVERY TIME. THANK YOU! Mike & Kelly Morrissette

Customer Service

Friendly and professional.

Returned Clean

My Experience

Likely to Recommend

I have already referred a customer to the shop.

Repair Quality

Chris was very helpful negotiating insurance issues, maintained good communication, and provided exemplary service. Many thanks for cleaning the car, inside and out before returning it.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Again the best

Repair Quality

Made a bad time a great experience, a well run and competent body shop . If you need body work get over to Collision Works ! Well done Dan and Kathy !

Customer Service

Returned Clean