Collision Works, Inc.

4.9 (1,123reviews)
99%
685 Woodstock Rd. Rte 4,  White River Junction,  VT  05001

In operation 52 years, 42 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Subaru
Toyota

Reviews (1,123)

Likely to Recommend

Repair Quality

Great service- car rides really well. Thank you!

Customer Service

Consistently great service. Good communication

Returned Clean

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Totally painless from start to finish, the body work looks fantastic and communication was great.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Was quick and responsive. Only thing I was unsatisfied with was the tape lines in the front bumper where they painted other then that super job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Eric jumped on my repair quickly. He was excellent in his communications on how long it would be and kept updated as parts were ordered, as work was scheduled, and then when the work was done. He answered all my questions clearly and concisely.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Seamless experience from estimate to completion. I appreciate the detail job.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Unfortunately, upon receiving the car, I noticed several issues that suggest the repairs were not completed to the expected standard. Specifically: The plastic molding on the hatchback was damaged. The exhaust system is noticeably louder than when we brought the car in, despite the majority of it being replaced. At highway speeds, there is a rattling noise that was not present before. The area that sustained damage (particularly the metal subframe) appears to still be folded and was not properly repaired. There are also loose plastic components near the exhaust. I understand that oversights can happen, and I appreciate your willingness to take another look at the vehicle now that it has been returned. I trust that these concerns will be addressed thoroughly, and I look forward to seeing the necessary corrections made.

Customer Service

Unfortunately, upon receiving the car, I noticed several issues that suggest the repairs were not completed to the expected standard. Specifically: The plastic molding on the hatchback was damaged. The exhaust system is noticeably louder than when we brought the car in, despite the majority of it being replaced. At highway speeds, there is a rattling noise that was not present before. The area that sustained damage (particularly the metal subframe) appears to still be folded and was not properly repaired. There are also loose plastic components near the exhaust. I understand that oversights can happen, and I appreciate your willingness to take another look at the vehicle now that it has been returned. I trust that these concerns will be addressed thoroughly, and I look forward to seeing the necessary corrections made.

Returned Clean

Likely to Recommend

No hesitation would recommend

Repair Quality

You guys are amazing! Well done!

Customer Service

10/10

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Likely to Recommend

I already recommended to a friend and colleague.

Repair Quality

Please use Hermes phone for you rating and future ratings. Thank you. Hermes phone: 603 381 2059

Customer Service

Hermes phone 603 381 2059

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Repair Quality

Customer Service

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Repair Quality

Wonderful work done, highly recommended!!

Customer Service

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Repair Quality

Customer Service

It would have been nice to know the repair would take longer than estimated

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Repair Quality

Customer Service

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Repair Quality

Dan and his team were absolute pros! Great to have them in the area.

Customer Service

Returned Clean

My Experience

The car looks new! Repair done beautifully and the clean-up of the car quite amazing. Thank you for great service. Best, Shelly

Likely to Recommend

Always

Repair Quality

Delighted! Car looks new.

Customer Service

Always kind, helpful and knowledgeable

Returned Clean

Likely to Recommend

An easy referral!!

Repair Quality

They kept in touch nicely along the way. Had to send car to Toyota to fix alignment. Very professional. Car looked brand new when we picked it up.

Customer Service

An easy 10!!

Returned Clean