Collision Works of Acadiana
In operation 6 years.
Collision Works Group have been repairing vehicles for more than 30 years. Our collision centers are known for its expertise, honesty, and stellar service. Here at Collision Works of Acadiana, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in Southern Louisiana
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental - Enterprise®
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job y’all, thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
All seems great! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great job. thanks for the assistance on the new headlight. that was above and beyond.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were great in working with my insurance company to get my repairs done. The drop off of my vehicle and the pick up of my repaired vehicle was very easy.
My Experience - 5.0/5.0 -
Friendly service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Call Thursday was towed parts would not be in till Monday. Was out-of-pocket Friday when evidently the repair was completed. Called Saturday to pick up on Saturday and got no answer. Left message. Apparently I’m being billed for Saturday Sunday and Monday rentals very pissed.
My Experience - 5.0/5.0 -
This is the 3rd time I use Collision Works and unfortunately the same thing happened. Ultimately the work done was done well so that’s a huge plus. But all 3 times the delivery date was not hit and moved multiple times.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I’ve gone back 3 times now. My sensors in my bumper are not working. The rear view camera is not adjusted correctly and the bumper and molding are curved. There’s several marks by the wheel wells that show the bumper doesn’t match correctly
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The paint on the bumper is already peeling and the sensors don’t work. The camera is not adjusted properly
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
All members of your team perform well, the person in the front office, the estimator & finally Russell who performed the work. Russell is the reason I have returned time after time since you have opened.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect repairs, can't tell there was an incident. Well worth the wait to get in line.
Customer Service - 5.0/5.0 -
Super helpful and kind
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Vehicle looks brand new and rides as before… great job!!
My Experience - 0.0/5.0 -
Unfortunately the repair was not up to factory standards. The bumper used was damaged (appearing to be a stamp defect) and some things were out of alignment or coming unglued. I was assured this would be repaired and corrected but its a huge hassle already having to go back multiple times. That said, I appreciate they validated my concerns regarding quality control amd reassured me the work wouldbe redone... we will see if the repair comes through aok.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car was picked with more things wrong I wish to contact the owner
Customer Service - 1.0/5.0 -
Front desk -1 Mo is agreeing to fix what is damaged but upset that I know they say the damage and didn’t communicate that upon arrival or call me to discuss
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
My experience was great, especially sherri at the front desk.