Collision Works of Acadiana

4.7 (1,178reviews)
91%
1724 East Milton Street,  Lafayette,  LA  70508

In operation 6 years.

Collision Works Group have been repairing vehicles for more than 30 years. Our collision centers are known for its expertise, honesty, and stellar service. Here at Collision Works of Acadiana, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in Southern Louisiana

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,178)

My Experience

Everyone I have encountered there were super awesome and polite. The work done on my car looks phenomenal! I can't even tell it ever had a ding or scratch. Great work!

Likely to Recommend

Repair Quality

I am so impressed. Thank you!

Customer Service

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Already have recommended your place for repairs to a friend

Repair Quality

Very professional, courteous, attentive to my concerns

Customer Service

Excellent

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Repair Quality

Great job

Customer Service

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Repair Quality

Customer Service

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Attention to detail, my car was cleaned and ready for me, prices were fair, and my car was finished within a day or 2 of anticipated date. Delay was only caused by arrival of the ordered bumper which was not the shop's fault.

Repair Quality

Work was done incredibly well with no issues whatsoever. Very timely and the staff is incredibly helpful and friendly!

Customer Service

I'd really especially like to thank Tay for always answering my questions and going out of her way to help.

Likely to Recommend

Just not impressed….. at all

Repair Quality

Took a month to complete repair. Ready date was pushed back numerous times causing issues with my rental car.

Customer Service

Staff was courteous during the long tedious process at least….

Likely to Recommend

People were very nice but some things were disappointing but I needed my car back to go home.

Repair Quality

Exterior of work was excellent Interior of trunk still has a crack Interior of car was extremely dusty.

Customer Service

Great full they took my car for repair since Geico did not show repair only estimate and they took my car the same day I got it back from transmission repair. I had to call in for updates was told July 2 but it was ready June 30. When I picked it up the receptionist had me sign something and gave me keys and paperwork. No one came out to review the work. When I opened the trunk I saw the crack and a plastic part in trunk that belonged on top inside trunk I asked for someone to come out at which point I was told that the crack was dried glue separated and touch up paint will fix it. The extra part was popped back where it belongs but when I complained about the dust he did nothing. I will be bringing the car back if I see that the crack area leaks into the car body.

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Repair Quality

Customer Service

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Repair Quality

My truck door have a gap in it I can hear air when driving now

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Pretty likely Overall was pleased. Need work on keeping customer updated

Repair Quality

Quality if repair was excellent

Customer Service

They took me in quickly and were very gracious and polite. The reason for the 8 is had difficult time with communication...they were not great at returning phone calls or being clear on timing of service

Likely to Recommend

Repair Quality

The car was fixed when I returned to fix issues that were not done on the original repair.

Customer Service

My Experience

My Experience

My experience with Collision Works was TOP NOTCH!!!! Employees were professional, timely, and even went out of their way to meet me a few minutes after hours for me to pick up my vehicle. The best!!

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Repair Quality

Customer Service

My Experience

Quick, Friendly and professional.

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Repair Quality

They were wonderful

Customer Service

My Experience

Was completely satisfied with the way my car turned out…made me remember why i luv this car!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Our hood was not aligned correctly, but after talking with someone there they were very polite and more then willing to have me bring it back and pay for a rental while it is fixed! So after that phone call we are very confident that they will fix it for us!