Collision Works of Acadiana

4.7 (1,180reviews)
91%
1724 East Milton Street,  Lafayette,  LA  70508

In operation 6 years.

Collision Works Group have been repairing vehicles for more than 30 years. Our collision centers are known for its expertise, honesty, and stellar service. Here at Collision Works of Acadiana, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in Southern Louisiana

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,180)

My Experience

My Experience

Our hood was not aligned correctly, but after talking with someone there they were very polite and more then willing to have me bring it back and pay for a rental while it is fixed! So after that phone call we are very confident that they will fix it for us!

Likely to Recommend

Repair Quality

My experience was excellent, they did a fantastic job on my vehicle.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Repair is good, but doesn’t match the creases/body line on opposite side of car. Also overspray on car from repairs. I will have to clay bar the car to try and get off.

Customer Service

My Experience

Initially I thought dealing with the repairs would be the hardest part of my wreck, but y’all were on it! The consistent updates with my car kept me at ease and to top it all off y’all’s receptionist is amazing! Great team overall!

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were quick to start and finish the job. You’d never know it was scratched badly.

My Experience

Service was great just didn’t keep me updated like they said they would had to go to check in on it. But other than that very good service very friendly.

My Experience

Very courteous from front desk to back fair pricing and completed as scheduled very satisfied with the repair I would recommend this company at this location

My Experience

I appreciate the email updates. We were very pleased with the professional staff and their patience with our questions. The repair was done quickly and professionally.

Likely to Recommend

Repair Quality

There is areas around the driver door that was not painted as it was shown to them when dropping off vehicle. The rubber on the passenger side was not fixed either.

Customer Service

Likely to Recommend

Repair Quality

Very accommodating and seems to have done a great job on my repairs

Customer Service

Very satisfied

My Experience

Very professional people there and a job well done. Would definitely recommend them.

Likely to Recommend

Repair Quality

Just a slight difference in color but my car is almost 8 years old. OVERALL GREAT WORK

Customer Service

Likely to Recommend

Repair Quality

Hi, Tommy did a Perfect job on our car. Thank you, Tommy. Hoping never to have to use you again, but if we do, you have a Customer for Life. Carleen and Earl

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The time it took to fix damage was not significant enough for the amount of time it stayed in shop. I had to keep calling Enterprise to extend rental and my geico representative was not aware of lengthy time.

Likely to Recommend

Not as a first choice.

Repair Quality

I paid over what the insurance company paid for damage not associated with the accident. One piece of molding was not replaced. I don’t recall saying not to replace it. I was told it would be detailed...not sure what that means evidently.

Customer Service

No shop initiated communication, I had to keep calling. It took over two weeks instead of a week and I received no explanation.