Collisiondoc

4.8 (170reviews)
96%
3885 Convoy Street,  San Diego,  CA  92111

In operation 4 years.

CollisionDoc is a family-owned collision center. Our goal is to provide quality repairs to manufacturers standards. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advance technology and techniques to ensure that your vehicle comes back to you in pre-accident condition. In addition to repairing all types of auto body damage, we communicate with insurances and thoroughly understand their process to provide our customers with timely updates.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.

Reviews (170)

Likely to Recommend

Absolutely

Repair Quality

Dave and his crew did a great job. They were very friendly and easy to work with. They worked closely with Travelers Insurance. There was an increase on the original estimate , because of previous work. They were upfront with all the details. If I need work done in the future, Dave will be my first call. Scott and Cindy

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Initial repair was unacceptable Paint was a horrible job one decal was crooked the others had gaps where they were not attached .

Customer Service

Dave has horrible customer service. I would not return if I had to deal with him again. Rick actually stepped up and made our experience a little better

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I would have liked more updates

Returned Clean

Likely to Recommend

I would only recommend people for Rick to help them

Repair Quality

Customer Service

Rick was amazing

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Collision Doc did a great job on the fender of my 2021 highlander. It was a pretty good dent and scrape and it came back looking new!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Friendly and fast service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work done yet again. Won’t bring my cars anywhere else but here. Top notch customer service and a staff who is genuine and helpful!

Customer Service

Returned Clean

My Experience

Excellent

Likely to Recommend

Excellent

Repair Quality

Excellent

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repair looks great and driving back to San Jose, there were no squeaks or rattles. So I have to say well done. One suggestion: provide an update on the repair from time to time. A cellphone picture of the progress would go a long way towards documenting your good work and reducing any worries on the behalf of the owner.

Likely to Recommend

They did excellent work.

Repair Quality

The repair was great. After getting rear ended at high speed, they restored everything to make it look like nothing happened.

Customer Service

It was OK. The staff were always friendly but I had to do all the outreach.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

great service

Repair Quality

Work was promptly done. Team was kind with friendly service on the stages of this repair (quote, receiving the car, notifying me of completion).

Customer Service

very friendly and kind service

Returned Clean

Likely to Recommend

Good

Repair Quality

Good

Customer Service

It’s nice

Returned Clean

Likely to Recommend

I would infidently recommend Collusiin Doc to anyone.

Repair Quality

I am writing to highly recommend Collision Doc. I truly believe it is one of the best businesses in town. Rich was extremely caring and took the time to answer all of my questions. He explained the necessary repairs for my car in great detail and offered me a very competitive rate. I knew my vehicle was in good hands, and the work was completed in just a few days. I was incredibly impressed when I picked up my car. The paint job was spectacular and matches the factory standard perfectly; my car looks brand new. Abel is clearly a master painter. Additionally, they went above and beyond by vacuuming the interior and washing the exterior of the car. I am so pleased with the quality of work that I will be a lifelong customer. I highly recommend Collision Doc to anyone in need of automotive paint job.

Customer Service

They are one of the best in town.

Returned Clean

Likely to Recommend

Definitely will recommend Collision Doc! Especially this location!

Repair Quality

Our jumper turned out great! Your front office staff was very communicative, flexible and exceptional customer service. I also really appreciated that you washed and vacuumed our car before we picked it up! It was such a nice surprise. Our Hyundai was at the dealership for 2 weeks and they didn't wash it. Thank you so much for the extra time it took to do that!

Customer Service

You guys are wonderful! Will definitely recommend you.

Returned Clean

My Experience

Thanks for a great job at a great price