Luxury Autobody, Inc.

5.0 (929reviews)
100%
9660 Aero Dr,  San Diego,  CA  92123

In operation 27 years.

Luxury Auto Body was established in 1999 with the goal in providing the service n the industry. Luxury Auto Body offers full service collision repair throughout San Diego County with two conveniently located facilities. Our I-Car Gold Standard certified technicians have the latest industry training to accommodate repairs to all makes and model vehicles. With a strong background in Insurance Direct Repair Programs, our office staff can work directly with all major insurance companies to help expedite your claim and repairs. Here at Luxury Auto Body we take pride in having an outstanding reputation with our Customers, Vendors, and Insurance providers nationwide. We are dedicated to being number one in customer satisfaction, we work hard so you won’t have to.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Infiniti
Kia
Nissan
Call
Email

Reviews (929)

Customers say
Overall Customer Satisfaction
Customers consistently praise Luxury Auto Body for their exceptional service quality, with many noting that their vehicles looked brand new upon return. The repair work is frequently described as outstanding, with attention to detail and craftsmanship highlighted across numerous reviews. Communication stands out as a key strength, with customers appreciating regular email and text updates throughout the repair process, keeping them informed every step of the way. Timeliness is another recurring positive theme, with several customers noting their vehicles were completed ahead of schedule. The staff is widely recognized for their professionalism, friendliness, and willingness to go above and beyond, including assisting with rental car arrangements and insurance coordination. A few customers noted minor areas for improvement, such as not always receiving a promised ready-date in advance, a need to follow up proactively for status updates, and a pending back-ordered part requiring a return visit. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... demonstrated exceptional professionalism and skill. The quality of the repair work was outstanding—my car looks as good as new. What truly set Luxury ..." Read more
"Exceptional quality service. They took care of everything! From day one until it our vehicle was finished and ..." Read more
"... was very polite, professional and knowledgeable. My truck was completed i. 3 days and looked perfect." Read more
"Luxury Autobody did a great job fixing my front bumper, in a timely manner. They even went a step beyond and polished my headlights. ..." Read more
"Receiving email updates from the team was fantastic. The quality work they put into my truck made it look better than when I originally bought it. I will gladly come ..." Read more
"... made easily and for dates that fit with my schedule. The work was done quickly one day faster than promised. You worked quickly to ensure that the insurance was ..." Read more
"It was early!"
"my car was ready a few days early which I really appreciated."
"... wasn't really promised a ready-date in advance, but was called on the day the repairs were done. My insurance company jumped the gun and told me the car was ready ..." Read more
"Very communicative, timely with the repair, and excellent work."
"... I was comfortable with the timeline and repairs. Communication was prompt and clear, which made the experience stress-free. Additionally, they worked seamlessly ..." Read more
"... The service reps are courteous & knowledgable. The regular email updates concerning status of the repair are concise and accurate & very helpful." Read more
"... insurance was verified and that paperwork was in order. I appreciated the daily status email. The final result is perfect. It looks just like new. THANK YOU!" Read more
"Great service. Finished product is superb ! Daily feedback and updates show great customer care. Will give USAA the same feedback. Thanks again !"
"... finished and repaired, they were professional, and communicated with us every step of the way! Absolutely stellar auto body repair shop." Read more

My Experience

The crew is always professional and never talks down to their customers. I always felt that I was being dealt with fairly. That includes some of the finer details that were beyond the listed repairs like buffing out some scuffs that were not associated with the damages! 100% why we come back here in the unforeseen circumstances even though we moved out to Lakeside.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Great customer service from their team. Rigo, specifically, made sure that my car was repaired on time and he paid attention to detail to complete it with my satisfaction!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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The best

Repair Quality

Customer Service

The best

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Edgar was very helpful.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Luxury Autobody did a great job repairing my car! The work was completed in a timely manner, and the quality was excellent. I really appreciated their professionalism, attention to detail, and great customer service. I highly recommend Luxury Autobody to anyone looking for reliable and quality auto repair.

Likely to Recommend

All good.

Repair Quality

I love the service I’ve taken to my cars never had a problem. They are clean and fast thank you for the good work 👍

Customer Service

Good

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was a pleasure working with luxury auto body. They provided quick service and updated me along the way

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service. Finished product is superb ! Daily feedback and updates show great customer care. Will give USAA the same feedback. Thanks again !

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Job well done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Always receive wonderful customer service!

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