Colonial Collision Center

4.6 (1,272reviews)
91%
97 N 2nd St,  Indiana,  PA  15701

Colonial Collision is a family owned auto body shop that has been serving the community since 1978. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,272)

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Vehicle looks great. Work was performed in a very timely manner

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Great people there and they do even greater work!!

Repair Quality

Did a great job and my truck looks like it is brand new!!

Customer Service

All of my questions were answered confidently and everyone was super friendly and helpful!

Returned Clean

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The jeep looks great

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The process was quick and easy. They did a fantastic job, cant even tell anything was wrong.

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Returned Clean

My Experience

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THEY DID A FINE JOB, EVEN CLEANED THE CAR ALONG WITH THE WINDOWS INSIDE AND OUT.

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Very happy with the work and the quickness of the time

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Repair Quality

Receptionist lady has horrible customer service skills. Very rude and made for a bad experience. She does not represent your business well. Little communication regarding when vehicle would be done and took longer than expected, but they did a good job.

Customer Service

As stated before, the lady customer service agent was horrible and so rude.

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Great people. Clear and easy to work with.

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I can't tell it was damaged at all. Colonial collision repair did an excellent job.

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I called one day to get an update on my vehicle because I hadn't heard from anyone. I was told they had tried to reach out to me a few days prior to let me know that my vehicle was ready for pickup. I hadn't received any calls or voicemails from the shop. So luckily I had called myself to get an update or I may have been waiting longer. Also when going to the shop to pay the deductible the credit card machine was not accepting my card. I knew it was a valid card,etc and that it must be the machines fault it wasn't going through. But it also seemed that the gentlemen trying to check me out weren't too sure how to use the machine correctly. So I was sent to Colonial Motor Mart to pay my deductible which was fine because I just wanted my vehicle back. I spoke to the manager Tom who swiped the card and immediately the payment for my deductible was paid. Somewhat of an inconvenience for me to have to go there to pay.

My Experience

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