Colonial Heights Collision Center Inc.

4.9 (4,050reviews)
100%
910 Boulevard,  Colonial Heights,  VA  23834

In operation 31 years.

Colonial Heights Collision Center, Inc. provides start to finish collision repair. We provide our customers personal, sincere, and professional service while returning their vehicle to pre-loss condition. Providing quality collision repairs with sincere personal service is what we do. Our family only embodies the experienced and dedicated to ensure a job well done.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,050)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The staff is widely recognized for professionalism, friendliness, and thoroughness. A standout theme across reviews is outstanding communication, with customers highlighting daily updates, proactive calls, and transparency throughout the repair process. Timeliness is another strong suit, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor concerns such as incomplete cleaning, parts delays, or small unresolved issues, but these were noted as isolated experiences rather than recurring patterns.
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"These guys were nothing but first class the quality was totally off the charts totally exceeded all expectations"
"Extremely fantastic customer service and my vehicle came back looking better than it did before the accident! 1010!! Amazing!"
"Colonial Heights collision was very professional and completed the work on my car in a timely manner. The technician came out upon ..." Read more
"Always pleased with the quality of repairs and the attention to detail. Thanks again."
"... many vehicles Ive taken there over the years Ive always left happy with a brand new looking vehicle!" Read more
"I got my truck ahead of schedule"
"Vehicle was repaired under scheduled time. Excellent job,staff kept me updated on every step ..." Read more
"... throughout the process. They did a great job and also got it done sooner than expected. They are easy to work with." Read more
"Colonial Heights collision was very professional and completed the work on my car in a timely manner. The technician came out upon picking up my car and ..." Read more
"Very fast took only a week , great communication ."
"... excellent work. Great customer service personnel. Keep you informed about your vehicle. You don't have to call to ask questions about when your vehicle ..." Read more
"They kept us updated throughout the process. They did a great job and also got it done sooner ..." Read more
"excellent communications throughout the process and professional and courteous service from all."
"Stayed in touch with me the the entire process.."
"Excellent communication with the entire process and Excellent repairs. Totally satisfied with all ..." Read more

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Returned Clean

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Returned Clean

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My Experience

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Overall workmanship was great and they kept me informed but they said 1-1/2 weeks for repair. It took an extra week.

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Returned Clean

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Pam was knowledgeable and her customer service was top notch!

Returned Clean

My Experience

Colonial Heights Collision did an amazing job fixing my car after I was T-boned by another vehicle. They helped me every step of the way, from navigating insurance and rental car, to the amazing job they did fixing my vehicle. I was kept updated every step of the way. I would recommend them to anyone who needs repairs!

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My Experience

I have nothing but good reports for their services! They were very polite and cared about my concerns.

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My Experience

The staff, especially Stanley Blanks, was extremely professional and friendly. He answered all of my questions. This is the second time the shop has repaired a vehicle for me.

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My Experience

Once again the customer service was excellent at Colonial Collision the staff were friendly and helpful. I'm very pleased with the process they have from start to finish.

My Experience

PERFECT, Thankyou so much, we never worried one minute..5

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10 straight up

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Returned Clean

My Experience

Simply the Best.!!!! No one else service my vehicles

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These guys were nothing but first class the quality was totally off the charts totally exceeded all expectations

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Returned Clean

My Experience

Excellent Job. Service personnel very professional. Love receiving information regarding vehicle repair process. No wondering when your vehicle may be available for return. A1 group!

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I give them a thumbs πŸ‘. They do excellent work. Great customer service personnel. Keep you informed about your vehicle. You don't have to call to ask questions about when your vehicle may be ready.

My Experience

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My Experience

Vehicle was repaired under scheduled time. Excellent job,staff kept me updated on every step of repair. Very friendly staff. Definitely recommend for future repair work.

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