Colonial Heights Collision Center Inc.

4.9 (4,065reviews)
100%
910 Boulevard,  Colonial Heights,  VA  23834

In operation 31 years.

Colonial Heights Collision Center, Inc. provides start to finish collision repair. We provide our customers personal, sincere, and professional service while returning their vehicle to pre-loss condition. Providing quality collision repairs with sincere personal service is what we do. Our family only embodies the experienced and dedicated to ensure a job well done.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,065)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The staff is widely recognized for professionalism, friendliness, and thoroughness. A standout theme across reviews is outstanding communication, with customers highlighting daily updates, proactive calls, and transparency throughout the repair process. Timeliness is another strong suit, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor concerns such as incomplete cleaning, parts delays, or small unresolved issues, but these were noted as isolated experiences rather than recurring patterns.
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"These guys were nothing but first class the quality was totally off the charts totally exceeded all expectations"
"Extremely fantastic customer service and my vehicle came back looking better than it did before the accident! 1010!! Amazing!"
"Colonial Heights collision was very professional and completed the work on my car in a timely manner. The technician came out upon ..." Read more
"Always pleased with the quality of repairs and the attention to detail. Thanks again."
"... many vehicles Ive taken there over the years Ive always left happy with a brand new looking vehicle!" Read more
"I got my truck ahead of schedule"
"Vehicle was repaired under scheduled time. Excellent job,staff kept me updated on every step ..." Read more
"... throughout the process. They did a great job and also got it done sooner than expected. They are easy to work with." Read more
"Colonial Heights collision was very professional and completed the work on my car in a timely manner. The technician came out upon picking up my car and ..." Read more
"Very fast took only a week , great communication ."
"... excellent work. Great customer service personnel. Keep you informed about your vehicle. You don't have to call to ask questions about when your vehicle ..." Read more
"They kept us updated throughout the process. They did a great job and also got it done sooner ..." Read more
"excellent communications throughout the process and professional and courteous service from all."
"Stayed in touch with me the the entire process.."
"Excellent communication with the entire process and Excellent repairs. Totally satisfied with all ..." Read more

My Experience

Stanley is an exceptional customer liaison. He made me feel that Colonial Collision cares!

My Experience

Outstanding experience with Colonial Heights Collision! The team was super welcoming, answered every question I had, and took fantastic care of everything from start to finish. They treat you like family here. Highly recommend!

My Experience

The service at Colonial Heights Collision is professional, friendly, and quick!!!! Chris Dalton was amazing. He was consistently in touch with me during the entire process and answered all of my questions! They have my highest recommendation!

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Recommend them highly

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They are great!!! Communication was always present if not everyday at least every other day!!! They fixed my bumper and even cleaned my car waxed and all!!! Made sure all my tires had air!!! They are the best I have ever been to!!

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I’m so glad I was recommended CHC. I worked with Chris and he was extremely friendly and helpful while my vehicle was being serviced. Chris communicated the entire time and answered all my questions. When I got my vehicle back it looked like it had been detailed! My car looked so good. I am so satisfied with the service there and would recommend them to anyone who needs their vehicle fixed.

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Chris was amazing!

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Very satisfied with the work that was done,services tech Chris was plenty kept me informed and how up dated about the car,great job thanks...

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They made my car look brand new and I'm totally grateful to have encountered such amazing service!

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Overall workmanship was great and they kept me informed but they said 1-1/2 weeks for repair. It took an extra week.