Columbia Auto Body Whitman

My Experience - 5.0/5.0 -

You did a great job fixing my Terrain, and the cleaning and detailing were a nice added touch.

My Experience - 5.0/5.0 -

I am very happy with the work done on my car- they did a great job!

My Experience - 5.0/5.0 -

Columbia Auto body did an excellent job fixing my front end after a minor accident. They were very professional and pleasant to work with.

My Experience - 5.0/5.0 -

The car looks great and an effort was made to complete the job so we could have the car before we left on vacation.

My Experience - 5.0/5.0 -

Everyone there was very friendly and they kept us up to date on how it was progressing. They did a great job on the repair. We really appreciate that they cleaned our car inside and out!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Best customer service ever

My Experience - 5.0/5.0 -

Very attentive and good communication with text updates. Completed job in a timely fashion and all insurance documentation was directly handled.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Friendly transparent communication.

Customer Service - 5.0/5.0 -

Attentive and friendly.

Likely to Recommend - 0.5/5.0 -

Has a scuff on my bumper that was repainted. When they too the panel off they broke push clips and on reinstall they used the same clips they broke with a combo of generic that were the same fit. The ones that were totally broken they threw in the bed of my truck. Also once I filled up a day or two later I realized the gas cap was missing. My truck is garage kept. No likely to recommend this auto body shop. Paint looked fine on bumper panel.

Repair Quality - 1.0/5.0 -

Has a scuff on my bumper that was repainted. When they too the panel off they broke push clips and on reinstall they used the same clips they broke with a combo of generic that were the same fit. The ones that were totally broken they threw in the bed of my truck. Also once I filled up a day or two later I realized the gas cap was missing. My truck is garage kept. No likely to recommend this auto body shop. Paint looked fine on bumper panel.

Customer Service - 1.0/5.0 -

Has a scuff on my bumper that was repainted. When they too the panel off they broke push clips and on reinstall they used the same clips they broke with a combo of generic that were the same fit. The ones that were totally broken they threw in the bed of my truck. Also once I filled up a day or two later I realized the gas cap was missing. My truck is garage kept. No likely to recommend this auto body shop. Paint looked fine on bumper panel.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

On time with the estimated date of completion, my suv looks amazing. They were a pleasure to work with

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Truck returned looking like a brand new truck

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great company to work with

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

very good communication throughout

Repair Quality - 5.0/5.0 -

great communication throughout the process

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

High-Quality Repairs and Great Customer Care! I had a great experience with Columbia Auto Body. From start to finish, the entire process was smooth and stress-free. The staff was professional, friendly, and took the time to explain everything clearly. The quality of the work was excellent—my car looked as good as new when I picked it up. They paid close attention to detail and clearly take pride in their work. The repairs were even completed ahead of the original timeline, which was a huge plus. What really stood out was that they went above and beyond by detailing my car before returning it. I have a dog that sheds a lot, and there was so much hair I could never fully get out—but they managed to make it look incredibly clean. Communication throughout the repair process was great, and I always felt informed. I would definitely recommend them to anyone in need of auto body repairs.

Likely to Recommend - 5.0/5.0 -

I would absolutely recommend them to friends and family. They went above and beyond, including detailing my car and removing a significant amount of dog hair, which was not an easy task.

Repair Quality - 5.0/5.0 -

Excellent — The work was top-notch, and my car looked as good as new. They clearly paid attention to detail and took pride in their work.

Customer Service - 5.0/5.0 -

Excellent — The staff was professional, friendly, and very helpful throughout the entire process.

My Experience - 5.0/5.0 -

The folks down at Columbia made some body work to my car painless and worked with my insurance so I didn’t really have to lift a finger. I did have a faulty headlight bulb issue but they were so helpful and quick to take care of that, and they replaced my cracked rims that insurance didnt pay for - incredibly kind, thank you so much! Would definitely use them again for body work.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Staff was super helpful and the work was great! I had headlights replaced due to someone backing into my parked car at work. Everything looks and operates great, just couldn’t get the light on the dash to come off.

Customer Service - 5.0/5.0 -

Front and back staff were incredibly nice and helpful!

My Experience - 5.0/5.0 -

Truck looked great! They detailed inside and out and made sure all damage was fixed.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0