Conn's Body Shop (J-Town)

4.9 (2,417reviews)

98%

(502) 267-8680

9903 Taylorsville Rd., Jeffersontown, KY 40299

98%

See Photos

9903 Taylorsville Rd.
Jeffersontown, KY 40299

Get Directions Website Email

About Conn's Body Shop (J-Town)

See Photos

9903 Taylorsville Rd.
Jeffersontown, KY 40299

Get Directions Website Email

We are located in the J-Town. We specialize in collision repair and will work with your Insurance Company.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (2,417)

Sort By:
Newest
Rating

1,968 Customers Rated

5 Stars

74.2% Complete

(1794)
4 Stars

5.3% Complete

(129)
3 Stars

0.9% Complete

(22)
2 Stars

0.6% Complete

(14)
1 Star

0.2% Complete

(5)
< 1 Star

0.2% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The staff is frequently described as professional, courteous, friendly, and helpful. Communication and text updates are highlighted as strong positives, keeping customers well-informed throughout the repair process. Many customers appreciate the complimentary interior and exterior cleaning of their vehicles, calling it an unexpected but delightful bonus. Timeliness is largely commended, with numerous vehicles completed ahead of schedule. A few customers noted delays due to parts availability or extended repair timelines, and occasional gaps in proactive communication were mentioned. Overall, the shop enjoys strong loyalty, with many customers returning and enthusiastically recommending the shop to friends and family.

Select to learn more

Service Quality

"... pick-up…all was smooth and speedy. They kept me updated and the car looks brand new!" Read more

"Conn's went above and beyond to ensure that my vehicle was returned not only repaired, but even better than before. I ..." Read more

"... impressed with how well they repaired my vehicle. I could not tell where they made repairs and most of all the time to complete the repairs ..." Read more

"Conns did a great job with repairs. Looks factory new after replacing the bumper. The manager went above and beyond to make sure everything ..." Read more

"My car is perfect! I am completely satisfied with the repair to both my bumpers and door dings. The cost was substantially ..." Read more

Service Quality

Service Quality

"... pick-up…all was smooth and speedy. They kept me updated and the car looks brand new!" Read more

"Conn's went above and beyond to ensure that my vehicle was returned not only repaired, but even better than before. I ..." Read more

"... impressed with how well they repaired my vehicle. I could not tell where they made repairs and most of all the time to complete the repairs ..." Read more

"Conns did a great job with repairs. Looks factory new after replacing the bumper. The manager went above and beyond to make sure everything ..." Read more

"My car is perfect! I am completely satisfied with the repair to both my bumpers and door dings. The cost was substantially ..." Read more

Elizabeth (Volvo owner) reviewed 9/5/26

David (Ford owner) reviewed 9/3/26

Have already done so on several occasions.

They do great work and deliver when they said they would

All of the employees that I had contact with were great. They were friendly, knowledgeable and courteous.

Vickie (Ford owner) reviewed 9/1/26

I have used Conn's body shop before and they did an excellent job that's why I am taking my car there again.

My car after pick up looks just perfect so far and that I can see.

Anetta (Toyota owner) reviewed 8/31/26

Looked great

Everyone was very nice, and my car looked brand new when I got it back!!

Grover (Nissan owner) reviewed 8/31/26

Excellent work high quality very pleasing

Charles (Ford owner) reviewed 8/31/26

Ann (Chevrolet owner) reviewed 8/31/26

Excellent job on the the repairs

Don (Cadillac owner) reviewed 8/27/26

great work

Anonymous (Toyota owner) reviewed 8/24/26

Joe (Honda owner) reviewed 8/21/26

I came to Conn's hoping they could work with me fixing our 06' CVR. We were in a small accident but wasn't trying to make perfect or should I say pay for perfect. They did a great job where you now have to point out the bumper repair. We got 2 new headlights they installed and they also straightened out our front fender. Very friendly and couldn't be more pleased. Thanks!

Stephanie (Toyota owner) reviewed 8/20/26

Excellent work. Efficient turnaround time. Great overall service experience.

Thomas (Chevrolet owner) reviewed 8/17/26

Body work was great. Time to completion was longer than expected almost 15 weeks

Kim was great

Joyce (Toyota owner) reviewed 8/17/26

very good

Donna (Kia owner) reviewed 8/17/26

Looks great

Victor (Toyota owner) reviewed 8/15/26

Great people, great service, great experience.

William (Jeep owner) reviewed 8/14/26

Great job as usual.

Also the best. Always knew what was going on.

Terry (Lexus owner) reviewed 8/13/26

Daniel (Ford owner) reviewed 8/13/26

Always makes repairs painless and easy.

Matthew (Kia owner) reviewed 8/13/26

Felecia (Chevrolet owner) reviewed 8/12/26

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Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Conn's Body Shop (J-Town)

About Conn's Body Shop (J-Town)

Reviews (2,417)

1,968 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0