Conn's Body Shop (J-Town)
9903 Taylorsville Rd.,
Jeffersontown,
KY
40299
USA
We are located in the J-Town. We specialize in collision repair and will work with your Insurance Company.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional quality of repairs, with many noting their vehicles looked brand new upon return. The shop receives high marks for professional and courteous staff, seamless insurance coordination, and complimentary interior and exterior cleaning that frequently exceeded expectations. Communication through text and phone updates was widely appreciated, and numerous customers highlighted impressively fast turnaround times, often completed ahead of schedule. A few customers noted delays in completion and wished for more proactive status updates, while a small number expressed concerns about repair quality or unexpected costs. Overall, the overwhelming majority of customers expressed strong satisfaction and willingness to recommend the shop to friends and family.
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Service Quality
"Excellent service! They did a great job with my car. The team is very professional and kind, and the turnaround time was impressively fast. I will definitely be ..."
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"The honest communication, quality of the work done and personal professionalism of everyone I spoke with were exceptional and I have ..."
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"... beyond impressed with the quality of work from Conns. Friendly service, professional practices, and excellent results with quick turnaround. You cant go wrong with Conns."
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"So impressed with the Conns team. From scheduling an estimate, to drop-off, to pick-up… all was smooth and speedy. They kept me updated ..."
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"Service was fast, efficient and VERY reasonably priced. They also provided shuttle service when I left my ..."
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Don
(Cadillac owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great work
Customer Service - 5.0/5.0
Returned Clean
Anonymous
(Toyota owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Joe
(Honda owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I came to Conn's hoping they could work with me fixing our 06' CVR. We were in a small accident but wasn't trying to make perfect or should I say pay for perfect. They did a great job where you now have to point out the bumper repair. We got 2 new headlights they installed and they also straightened out our front fender. Very friendly and couldn't be more pleased. Thanks!
Customer Service - 5.0/5.0
Returned Clean
Stephanie
(Toyota owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work. Efficient turnaround time. Great overall service experience.
Customer Service - 5.0/5.0
Returned Clean
Thomas
(Chevrolet owner)
reviewed 8/17/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Body work was great. Time to completion was longer than expected almost 15 weeks
Customer Service - 4.5/5.0 -
Kim was great
Returned Clean
Joyce
(Toyota owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very good
Customer Service - 4.5/5.0
Returned Clean
Donna
(Kia owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Looks great
Victor
(Toyota owner)
reviewed 8/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great people, great service, great experience.
William
(Jeep owner)
reviewed 8/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job as usual.
Customer Service - 5.0/5.0 -
Also the best. Always knew what was going on.
Returned Clean
Terry
(Lexus owner)
reviewed 8/13/26
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Daniel
(Ford owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always makes repairs painless and easy.
Customer Service - 5.0/5.0
Returned Clean
Matthew
(Kia owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Felecia
(Chevrolet owner)
reviewed 8/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Paul
(Toyota owner)
reviewed 8/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Speedy and efficient service at a reasonable price!
Customer Service - 5.0/5.0 -
Speedy, thorough and efficient service at a reasonable price!
Returned Clean
Eleine
(Kia owner)
reviewed 8/12/26
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Good work as always
Customer Service - 5.0/5.0
Returned Clean
San Yih
(Nissan owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jerry
(Kia owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Tanya
(Lexus owner)
reviewed 8/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Do very great work.
Customer Service - 5.0/5.0 -
Great staff, very knowledgeable and helpful.
Returned Clean
Greg
(Hyundai owner)
reviewed 8/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Bill
(Ford owner)
reviewed 8/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair to the rear bumper was very satisfactory. The paint match is perfect. Kim was always able to answer our questions.
Customer Service - 4.5/5.0 -
Repairs took longer than expected