Conway Collision Center

4.9 (2,337reviews)
98%
804 North Creek Drive,  Conway,  AR  72032
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In operation 32 years.

Conway Collision Center is a family owned collision repair facility that has faithfully served this community since 1994. Our desire is to give you unparalleled service in the collision repair industry. We gladly cooperate with all insurance companies to repair your vehicle to pre-loss condition. Thank you for giving us the opportunity to assist with your repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (2,337)

Customers say
Overall Customer Satisfaction
Customers consistently praise Conway Collision for delivering outstanding repair quality, with many noting their vehicles looked brand new or better than factory condition upon return. The team is widely recognized for exceptional customer service, described as friendly, professional, trustworthy, and courteous. Timely completion is a recurring highlight, with numerous customers noting repairs were finished ahead of schedule. Proactive communication and regular progress updates throughout the repair process are frequently commended. Several long-term customers emphasize their continued loyalty spanning many years and multiple vehicles. A small number of customers noted areas for improvement, including occasional delays in scheduling, a minor alignment issue, and one instance where limited interim updates were provided during the repair process.
AI-Generated from reviews written in the last 12 months
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"... was excellent, the service was incredibly fast, and the quality of the repair was top-notch. They kept me informed throughout the entire process, ..." Read more
"The repair work is incredible and is better than factory. I could not be more pleased with the service and ..." Read more
"The absolute best! These guys went above and beyond what I could have asked for."
"... the service. They went above and beyond. It was a very smooth, streamlined process from beginning to end." Read more
"... the drop off to the repair process to the pick up. Top notch perfect repair and top notch customer service." Read more
"... Collision did an amazing job repairing my car! They finished the work two days earlier than their original estimate and kept me updated throughout the entire process. ..." Read more
"Was ready earlier than I rxpected!!"
"... could be after CC did the repair, it was perfect. My car was dropped off at 8 am and ready by noon. My Honda has sensors Everywhere no problem for Conway ..." Read more
"Everything was great. They even finished early. Car was clean inside and out.ants you could not tell there had ever been any damage"
"Took too long to schedule. About 2 weeks of phone calls Finally got it done. Other wise everything went well. ..." Read more
"... CONWAY COLLISION CENTER enough! From start to finish, the communication was excellent, the service was incredibly fast, and the quality ..." Read more
"Conway Collision always gives the best service. They give updates often and will work with you to get your car back to you if you were unable to ..." Read more
"Very satisfied the communication was perfect and it looks great"
"... from assessment evaluation to final repair work. Great communication on schedule and updates on status." Read more
"I was only informed when it was completed. I guess no updates were needed."

My Experience

Conway Collision is a company that has gained my complete trust. Over the years, I’ve turned to you for collision repair on a number of vehicles. This last event was no exception. I’ve been treated with utmost respect and never as if my calls or questions were an inconvenience. From start to finish, my vehicle was assessed and repaired methodically. Every detail addressed professionally. My JEEP looks as good as new! Thank you for the overtime hours and attention you gave to getting me back on the road! With thankfulness, Shelly Jutze

My Experience

Thankful you are always meticulous about the repairs.

My Experience

My Experience

As usual, you guys did a fantastic job and it looks like it rolled off the assembly floor! A+ work!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service and really quick

My Experience

Two weeks for a paint job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Scott Was a professional. He did the work on time and kept me updated through out the Process

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Took too long to schedule. About 2 weeks of phone calls Finally got it done. Other wise everything went well. Repairs are good.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They are always nice and professional. Scott kept me updated about my car's progress throughout the repair. I was very pleased with the results!

My Experience

Always excellent service!

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Todd Beene and his crew at Conway Collision have always gone above and beyond for us! Todd’s Christian values show thru in his work ethic and morals! They have fixed four vehicles for us and every time we are beyond pleased! They do not try to cut corners, they go to battle with the insurance companies to get them to pay for non aftermarket parts and always keep us updated!! We will always use them for any repairs we ever need!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Scott was amazing The other guy, I thought, was a little short with me

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

110% satisfied!! Excellent customer service; quality work!!! Thank you and the whole team! Will definitely recommend CCC to others!

Likely to Recommend

Repair Quality

Excellent service; excellent work several have said the van looks new! Will definitely recommend CCC to others!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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