Pro Auto Collision Repair Center

4.9 (1,405reviews)

97%

(501) 513-9200

6 Ranchette Rd, Conway, AR 72032

97%

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6 Ranchette Rd
Conway, AR 72032

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Get an AI powered repair cost prediction

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About Pro Auto Collision Repair Center

See Photos

6 Ranchette Rd
Conway, AR 72032

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

In operation 32 years.

For more than 30 years, Pro Auto has been built on a simple commitment: do the job right and treat every vehicle like it’s our own. Founded in a small shop behind a house in Rose Bud, Arkansas, we’ve grown into a trusted collision repair provider while maintaining the same commitment to excellence that started it all. Pro Auto Collision is proud to hold OEM certifications with Acura, Chrysler, Dodge, Fiat, Ford, Genesis, GM, Honda, Hyundai, Infiniti, Jeep, Kia, Nissan, Ram, and Subaru, along with I-CAR certification. Our trained professionals follow manufacturer-specific repair procedures and standards, using the proper training, equipment, and techniques to help restore your vehicle safely and correctly. From minor damage to major collisions, we take pride in quality workmanship, attention to detail, and treating every customer with honesty and respect. Experience matters. Training matters. Doing it right matters. GO WITH THE PRO!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Ford

Genesis

GM Basic

Honda

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

Subaru

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Website

Reviews (1,405)

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Rating

1,367 Customers Rated

5 Stars

85.1% Complete

(1195)
4 Stars

7.2% Complete

(101)
3 Stars

2.1% Complete

(29)
2 Stars

1.1% Complete

(15)
1 Star

0.2% Complete

(3)
< 1 Star

1.7% Complete

(24)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, with many noting that their vehicles were returned looking brand new or even better than before. The repair work is frequently described as flawless, professional, and exceeding expectations. A standout highlight across reviews is the proactive communication, with customers appreciating regular text and call updates throughout the repair process, which significantly reduced stress. The complimentary interior and exterior detailing upon vehicle return was an unexpected and highly appreciated bonus mentioned by numerous customers. Timeliness was generally well-received, with many vehicles completed on or ahead of schedule, though some customers noted delays due to parts availability or insurance approvals - factors largely outside the shop s control. A small number of customers pointed to areas for improvement, including clearer communication during delays and ensuring all repair items are completed before vehicle return, as noted directly in their feedback.

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Service Quality
Communication

"Top tier service! I was going through an insurance claim nightmare until Pro Auto stepped in. The owner ..." Read more

"In the last 25 years and still today, Pro Auto is my go to for all my automotive towing and repair services. Their service is unapproachable ..." Read more

"The crew did a suburb job fixing my car from the accident. They even cleaned the inside and washed ..." Read more

"I am amazed at the quality and extreme personal service pro auto has provided for our recent collision repair! ..." Read more

"Hood bent still, fender not installed properly, and headlight was repaired and not replaced."

"I received updates via text. I loved this! I was always informed of what had been done and what the next ..." Read more

"They sent me a text every day, letting me know what step and process my car was in."

"... the most appreciated components of their service- regular updates!" Read more

"Excellent customer service, they went above and beyond to keep me informed about every step of the process"

"Repair work was good. Communication was confusing & frequently incorrect in regard to the highbred nature of the of the drivetrain."

Service Quality
Communication

Service Quality
Communication