Conway Ford Collision Center
In operation 44 years.
We also pride ourselves in our outstanding service department. Our goal is focused on Customer Service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
They don’t really call to keep you informed during the process. If they did it would be a 10
Repair Quality - 4.5/5.0 -
Little piece of plastic wasn’t quite right on my bumper
Customer Service - 5.0/5.0 -
Very polite and friendly
Likely to Recommend - 1.5/5.0 -
If the items from the initial impact that were damaged would be replaced then I could then reconsider to give them a good recommendation.
Repair Quality - 1.5/5.0 -
Wrecked parts were installed back on my 2022 truck that has just over 5,000 miles on it.the drivers side front tire that took the most of the impact was moved to the drivers rear side and put on a wheel ( rim) that had scratches and scrapes .the center Ford insignia on both wheels (rims) were not changed out and has scrapes on them from the initial wreck.the manager of the body shop said that the state farm adjuster would not allow the damaged part's be replaced.I Talked to state farm and they said it should be fixed and brought back to the shop and the parts replaced.I Told state farm that I would drive the truck for a couple of weeks and then see if anymore problems were found.the drivers door was taking a good bit more effort to close to be even with the passenger side door.however, the body shop manager said that if I open a window before closing the door that it would close better.before I left the body shop with the truck the low tire pressure warning light came on and I bought it back to the shop for air.I told both state farm and the body shop that if my truck tire had a blowout and caused an accident that they would be responsible.
Customer Service - 1.5/5.0 -
Read the previous comments.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
auto system needs not to send in proper errors
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I only use ford because of my choice of vehicle (22 maverick), ts still under warranty, and the collision shop is about two miles away.
Repair Quality - 3.5/5.0 -
They replaced a front bumper, and I had two tags on the plate But.... only one was returned, otherwise they did a good job.
Customer Service - 5.0/5.0 -
I took my truck there to have the front bumper replaced. I had two tags on the front plate BUT...Only one was returned other wise they did a good job.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job repairing my car from a vehicle accident. It’s looks like and drives like brand new. Thank you Conway Ford Collision.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job
Customer Service - 5.0/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an awesome job, very fast and efficient.
Customer Service - 5.0/5.0 -
It was very professional and great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and excellent communication. They made my vehicle showroom new again. I would definitely recommend them to anyone needing car repairs.