Conway Heaton, Inc.

3.9 (201reviews)
75%
810 N 3rd St,  Bardstown,  KY  40004
Services
  • Free Estimates
  • Lifetime Warranty
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (201)

Likely to Recommend

Repair Quality

Hooked up my trailer to my truck the other day, the piece you hook truck trailer light to was loose it came off they replaced the exhaust on one side, now one side is shiny and new and the other side isn’t and it stick out wasn’t really happy they told me they would make I’m happy before and I’m not especially because somebody didn’t put were I hook up to trailer on right

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

This Betty Jane’s Ellery dodge journey. We are on the insurance together. PLEASE SEND any more and all correspondence to me. Betty Jane Ellery’s email([email protected])

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

A very nice job was done

Customer Service

Returned Clean

Likely to Recommend

The reason I give a one is because my husband‘s truck had a dent in the hood and we were not made aware of that which is very disappointing so I no longer trust cowboy heating to do repairs

Repair Quality

This was my husband‘s truck that was in the repair shop from hitting a deer. what Conway fix looked excellent, but on the top of his hood, there was a dent that dent was not there when we brought it to Conway for repair. All I did was picked up my husband‘s truck drove it home parked it in my driveway my husband came from Work as he works out of town that’s why I had to pick it, he looked at the truck that Saturday morning when he got home he’s the one that noticed the dent in his hood we called Conway and the gentleman on the phone said we would have to contact and bring the truck back up to the body shop when they opened on Monday, which is possible because my husband works out of town, who that gentleman was I don’t know, but I asked for the body shop he said the body shop was closed, he seemed of no concern that I said, my husband’s hood had a dent after him getting home and noticed it, we would probably never use Conway for repairs again. The reason being somebody knew that they put a dent in the hood of my husband’s truck. Whether it could’ve been who washed it, a repair person, but they could’ve been honest and admitted that they put a dent in the hood, but we were never told about the dent that my husband just happened to see.

Customer Service

The body shop personnel, which was Michael was great. The only thing is we are irritated that we were not told that there was a dent put in my husband’s hood while it was there at the repair shop.

Returned Clean

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Repair Quality

Customer Service

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My family already knows I took my car over,I have said to a friend I got my car worked on out there

Repair Quality

Great attitude from everyone: answered any questions I had , good people

Customer Service

Explained everything, good job!

Returned Clean

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Repair Quality

U guys did a really good job on my suv thanks alot

Customer Service

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Repair Quality

The lady that we did all the arranging with was totally awesome

Customer Service

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Repair Quality

Thank you very much

Customer Service

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Repair Quality

Looks like new! Very happy!!

Customer Service

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Likely to Recommend

I’ve heard a lot of negative things about Conway. Now that I’ve experienced them myself. Sorry but I would not recommend.

Repair Quality

Not very happy that extra damage was done to my vehicle while in your possession. Which resulted in me making another trip to receive a part. The upper internal passenger quarter panel. That I have to install myself. My gas cap was also ripped off. It was new. No one wanted to mention that.

Customer Service

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Repair Quality

Customer Service

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Id recommend everyone to Conway Heaton

Repair Quality

The Collision Shop office and Repair Techs are the best

Customer Service

Very professional

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Repair Quality

Customer Service

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No doubt. I would highly recommend Conway-Heaton.

Repair Quality

Definitely a 10.

Customer Service

Exceptional service.

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Repair Quality

Customer Service

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Repair Quality

I am satisfied with the service. Everyone polite and friendly just hate that the weather jacked up the ready date delaying delivery of parts.

Customer Service

Friendly

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Repair Quality

We're very pleased with the fast service and the good work

Customer Service

Kim was friendly and helpful. Great to work with her. Johnny was great too.

Returned Clean

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Repair Quality

Customer Service

Returned Clean