Caliber - Bardstown
4500 Pennebaker Ave,
Bardstown,
KY
40004
USA
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the damage. The team received high marks for proactive communication, particularly through regular text updates that kept customers informed throughout the repair process. Timeliness was a frequent highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The added touch of cleaning vehicles inside and out was a recurring pleasant surprise. A few customers noted occasional delays due to parts availability, and one mentioned difficulty reaching the shop by phone, but these were exceptions in an overwhelmingly positive body of feedback.
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Service Quality
"Outstanding there was a better term for it. Id say it they are fantastic folks. Great service ..."
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"Not only was the repair work flawless, the paint matches spot on. And they vacuumed my car out and gave it a good ..."
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"My car looks better than when I bought it. The repairs are clean and were completed in a timely ..."
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"Caliber collision was very professional. They did great work on my car. They kept in good contact and let me know ..."
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"... From drop off to pick up, everything was very easy. Great customer service is hard to come by these days!"
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"Quickest repair I have ever had, nice"
"It was ready 4 day earlier than the estimated date!"
"Got my car back way before estimation date, looks great and even cleaned the inside of my car before returning."
"Earlier 6 days Earlier. Thanks"
"It was delayed multiple times. I had to pay for extra days of rental car."
"I was especially impressed with how well you kept me informed via text about the status of my repair."
"Communication was phenomenal once the car was in their hands. And the outcome is pristine."
"I was informed every step of the way through texts which was convenient and quick."
"Pleased with communication of progress on repairs as well as sticking to the completion date as promised. ..."
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"Excellent communication throughout the process. Excellent service and repairs."
Fet
(RAM owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Stephen
(Chevrolet owner)
reviewed 8/3/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kathy
(Chevrolet owner)
reviewed 7/31/26
My Experience - 5.0/5.0 -
Excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0 -
Great customer service
Eric
(Toyota owner)
reviewed 7/28/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Dale
(Buick owner)
reviewed 7/27/26
My Experience - 5.0/5.0 -
They kept me informed of progress and expected completion with reasons for delay. Finished on new date and were willing to come in on Saturday for me to pick up
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Katrina
(Hyundai owner)
reviewed 7/27/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Luke
(Kia owner)
reviewed 7/27/26
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Elizabeth
(Nissan owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great. It did take longer than expected.
Customer Service - 5.0/5.0 -
Very friendly kept me informed.
Returned Clean
Erica
(Chevrolet owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Linda
(Chevrolet owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Steven
(Chevrolet owner)
reviewed 7/9/26
Likely to Recommend - 3.5/5.0
Customer Service - 1.5/5.0 -
It sucks because you can't call in and talk to anyone , that's poor communication and bad business
Returned Clean
Patricia
(Honda owner)
reviewed 7/8/26
Likely to Recommend - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Veronica
(Ford owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Alma
(Buick owner)
reviewed 7/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Lawrence
(Kia owner)
reviewed 7/3/26
My Experience - 5.0/5.0 -
My car's front end is back intact. They also cleaned it up really well. It looks as good as when I bought it. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Tamara
(Chevrolet owner)
reviewed 7/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Robert
(GMC owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Very knowledgeable and very polite customer service. The truck looks amazing. Thank you
Alexusn
(Subaru owner)
reviewed 6/26/26
Likely to Recommend - 5.0/5.0 -
good work
Repair Quality - 5.0/5.0 -
amazing work! looks brand new.
Customer Service - 5.0/5.0 -
called up to the shop more than once and they was willing to get answers for me and updates everytime