Eric Hayden Collision

4.9 (241reviews)
100%
962 Bloomfield Rd.,  Bardstown,  KY  40004

In operation 41 years, 7 years at this location.

Eric Hayden Collision & Perfect Dent Repair is an industry leader in auto hail repair and the collision repair industry. We hold 23 auto manufacture certifications which sets our repair standards somewhat higher that our competition. We provide outstanding customer service, and we make sure to meet all of our customers' expectations by providing the best quality repairs possible. Voted #1 for best body & paint shop in nelson county Kentucky.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (241)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or better than when originally purchased. The complimentary detailing service repeatedly delighted customers as a welcome surprise. Communication and transparency throughout the repair process received high marks, with customers appreciating regular updates via calls and texts. Staff friendliness, professionalism, and willingness to go above and beyond were frequently highlighted. Timeliness was generally well-regarded, with several repairs completed ahead of schedule. A few customers noted minor concerns such as delays due to parts or additional damage discovered, though these were handled communicatively. Isolated feedback mentioned detailing inconsistencies and minor finish imperfections, reflecting areas customers felt could be refined.
Select to learn more
"... happier! I have used other companies in the past, the customer service and quality are the BEST" Read more
"Top notch service from beginning to end. All of the interactions I had with their team were ..." Read more
"... the service I received from Eric Hayden Collision. They did a beautiful job with the repairs. It was done in a very reasonable amount of time. ..." Read more
"Excellent workmanship!!! My vehicle looked cleaner and newer than when I bought it from the dealer years ..." Read more
"It was ready before the promised date"
"It was spot on when they said it would be ready"
"Early!!! Very nice!"
"They told me 10 days and it was done before that time!"
"Due to unseen damage the repair took longer than expected but was done right"
"The service was impeccable. The way they stayed in touch with us and communicated everything with us was amazing."
"Communication, empathy and kindness were great. In a time where customer service is not a priority ..." Read more
"Excellent communication, work, and experience"
"I opted in for the automatic text updates. Any update made to the progress of repairs was sent directly to me."
"... percent referred for anything ..wonderful work ..timely work ...courteous attitude ...people skilled...and highly professional ..thank you" Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will happily recommend

Repair Quality

It was an excellent job, excellent service, completed timely, all around great experience.

Customer Service

Jimmy is conscientious, knowledgeable and professional.

Returned Clean

Likely to Recommend

Absolutely would recommend

Repair Quality

Great customer service. Jimmy was always willing to give me updates on my vehicle repairs and the end results look like I have a brand new car. I am very pleased with their service. I am a repeat customer and will refer others to them.

Customer Service

Very pleasant and helpful.

Returned Clean

Likely to Recommend

Repair Quality

I was very happy with the work done, if I hadn’t known where the damage was I wouldn’t have been able to point it out. And the staff was very helpful

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I’ve recommended them to a lot of folks, I like that it’s a one stop shop, get towed, one check to the insurance and rentals.

Repair Quality

Great customer service

Customer Service

I appreciated that they called me the day after I told State Farm to set up

Returned Clean

Likely to Recommend

They were recommended to me and I would 110% recommend the everyone! My husband and I are both very happy with the results.

Repair Quality

Absolutely perfect! I couldn’t be happier! I have used other companies in the past, the customer service and quality are the BEST

Customer Service

The lovey lady at the front desk called the insurance company to get the rental through them. She said it could be complicated and said she would handle it for me. We dropped off our vehicle and picked up the rental , so easy!

Returned Clean

Likely to Recommend

Likely so, but my deal was an insurance issue and I know that can differ from a normal body work repair. I have another vehicle I would like for you to look at sometime as I need help with it.

Repair Quality

Excellent communication, work, and experience

Customer Service

Excellent communication and progress updates

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Couldn't have gone better.

Repair Quality

Great communication and excellent work!!

Customer Service

They made it super easy!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Upon getting my vehicle back, the next day I noticed defincicies on the driver side rear sliding door that wasn’t there before. Along with scuff marks on the passenger side. I am not satisfied at all

Likely to Recommend

Repair Quality

Everyone was so nice and kept me up to date on my repairs and the cost

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent service and efficient

Customer Service

Returned Clean

My Experience

I was satisfied with Eric Hayden‘s repair shop other than diamond detailing. My car looks the same clean wise as I got it back after being detailed a couple of my buttons don’t work properly in my car after it being detailed so I was a little disappointed, there are some minor scratches on my Apple CarPlay screen so not a huge fan of diamond detailing I would 10 out of 10 recommend Eric Hayden collsion center. Just maybe don’t get your car detailed at diamond detail.

Likely to Recommend

I would definitely recommend Eric Haydon collision

Repair Quality

They did an awesome job getting my car back . And they even had my car detailed.. Fast turnaround very pleased

Customer Service

Everyone was super nice and friendly and very helpful

Returned Clean

Likely to Recommend

Repair Quality

I am more than happy with the service at EHC, it exceeded expectations in every aspect. I dropped my car off and drove off in a rental EHC keeps on property, no wait. When I picked my car back up it was cleaner inside and out than it was the day I bought it. Great work EHC team, keep it up. This is the type of service rarely seen anymore. The young lady at the front desk was always very helpful and kept me well informed of status throughout the process, she even charged my vehicle for me, it was on the charger when I picked it up.

Customer Service

See first statement. 2 thumbs up for the wonderful person at the front desk.

Returned Clean