Eric Hayden Collision

4.9 (225reviews)
100%
962 Bloomfield Rd.,  Bardstown,  KY  40004

In operation 41 years, 7 years at this location.

Eric Hayden Collision & Perfect Dent Repair is an industry leader in auto hail repair and the collision repair industry. We hold 23 auto manufacture certifications which sets our repair standards somewhat higher that our competition. We provide outstanding customer service, and we make sure to meet all of our customers' expectations by providing the best quality repairs possible. Voted #1 for best body & paint shop in nelson county Kentucky.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (225)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with vehicles looking brand new or better than original condition. The professional and friendly staff maintains excellent communication throughout repairs, providing regular updates via calls and texts. While some repairs took longer than initially expected due to parts availability or additional damage discovery, customers appreciate the transparent communication about delays. The complimentary detailing service consistently exceeds expectations, with many customers surprised by how clean their vehicles are upon pickup. The shop demonstrates strong commitment to customer satisfaction by addressing any post-repair concerns promptly and professionally.
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"Timing and quality of work was top notch. Done sooner than expected, look amazing."
"Car looks better then brand new!"
"Car looks brand new. Couldn't be happier"
"Finished almost a month ahead of the expected completion!"
"Timing and quality of work was top notch. Done sooner than expected, look amazing."
"Due to unseen damage the repair took longer than expected but was done right"
"It was over a week late but was communicated promptly and not their fault."
"Took a little extra but I believe that was because of insurance company"
"I opted in for the automatic text updates. Any update made to the progress of repairs was sent directly to me."
"The service was impeccable. The way they stayed in touch with us and communicated everything with us was amazing."
"I received updated phone calls and messages. To let me know what was going on with my vehicle ..." Read more
"Communication was outstanding."
"Great communication from start to finish. Also gave great advise on how to handle my claim. ..." Read more

Likely to Recommend

Repair Quality

Excellent service and efficient

Customer Service

Returned Clean

My Experience

I was satisfied with Eric Hayden‘s repair shop other than diamond detailing. My car looks the same clean wise as I got it back after being detailed a couple of my buttons don’t work properly in my car after it being detailed so I was a little disappointed, there are some minor scratches on my Apple CarPlay screen so not a huge fan of diamond detailing I would 10 out of 10 recommend Eric Hayden collsion center. Just maybe don’t get your car detailed at diamond detail.

Likely to Recommend

I would definitely recommend Eric Haydon collision

Repair Quality

They did an awesome job getting my car back . And they even had my car detailed.. Fast turnaround very pleased

Customer Service

Everyone was super nice and friendly and very helpful

Returned Clean

Likely to Recommend

Repair Quality

I am more than happy with the service at EHC, it exceeded expectations in every aspect. I dropped my car off and drove off in a rental EHC keeps on property, no wait. When I picked my car back up it was cleaner inside and out than it was the day I bought it. Great work EHC team, keep it up. This is the type of service rarely seen anymore. The young lady at the front desk was always very helpful and kept me well informed of status throughout the process, she even charged my vehicle for me, it was on the charger when I picked it up.

Customer Service

See first statement. 2 thumbs up for the wonderful person at the front desk.

Returned Clean

Likely to Recommend

Repair Quality

Everything looks good. I wish I would have had the shark’s fin replaced. I would have paid for that.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fixed the damage from wreck and cleaned the opposite head light to match the new one.

Customer Service

Returned Clean

Likely to Recommend

Best by far 🌟

Repair Quality

Customer service was top-notch. Jim Crenshaw was perfect and letting us know of everything that was going on car turned out fabulous.

Customer Service

Perfect

Returned Clean

Likely to Recommend

Already have. Eric and his team are great people!

Repair Quality

They did a great job. Looks like new again

Customer Service

I have not worked with anyone better than EHC

Returned Clean

Likely to Recommend

Repair Quality

Happy with the body work.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

My daughter hit a deer son after my accident and her car was taken to Eric Hayden

Repair Quality

I am super happy with the service I received from Eric Hayden Collision. They did a beautiful job with the repairs. It was done in a very reasonable amount of time. The staff was super nice and friendly. And my car was detailed before getting it back. My car needed more for the repairs than was anticipated in the estimate. They took care of contacting my insurance company to get it all taken care of. I couldn't be happier. Thank you too the staff at Eric Hayden Collision.

Customer Service

Super friendly and helpful.

Returned Clean

Likely to Recommend

People are nice, repair was well done. Car was cleaned and looked so nice.

Repair Quality

Everything looks good

Customer Service

Everyone was very nice and answered all our questions.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everyone was amazing! Very kind and helpful. Made a stressful situation better!

Returned Clean

Likely to Recommend

Repair Quality

Good service! Very personable.

Customer Service

Jim was great!

Returned Clean

Likely to Recommend

Repair Quality

Very professional, very friendly service if I ever needed anything, I would go back to Eric Hayden great job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied!!! Great customer service and friendly!!! Kept me updated consistently!!! 10 out of 10 🌟

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car looks brand new. Couldn't be happier

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Absolutely 100% satisfied. Great people. Perfect work. Also the cleaning of the car was so very nice.

Customer Service

Returned Clean