Caliber - Mt Washington

4.8 (370reviews)
96%
200 Spring Place Dr,  Mt. Washington,  KY  40047

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (370)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Awesome service. Timely repairs, fantastic place. I will return for service if needed again 100%..

Likely to Recommend

Best shop work ever

Repair Quality

Awesome work,quality repair

Customer Service

Returned Clean

My Experience

My car was repaired to it's original state and ahead of the original promised completion date! I was informed through the whole process with each stage of the repair. I appreciate the open communication. Thank you for the excellent customer service and a job well done.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very help and great communication! They did an amazing job!!

Customer Service

Very helpful and had great communication! They did an amazing job!!!

Returned Clean

My Experience

The whole experience was so professional. The team was extremely friendly and communication was top notch.

Likely to Recommend

Repair Quality

Communication from them made this an easy process

Customer Service

Very receptive with all questions I had

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Friendly staff and loved being kept up to date without having to call

Likely to Recommend

Repair Quality

I liked they kept in contact. Car looks great

Customer Service

My Experience

Caliber Collision is top of the line company. All the staff from receptionist to technician are great to work with. They will be my "go to" for any body work in the future.

Likely to Recommend

Repair Quality

Customer Service

My Experience

There seemed to be confusion between the store in Jeffersontown and where it was repaired in Mt. Washington. Wee wte first told the car was totaled. Then it wasn't. Then at one point we got a text message that the car was ready and the other store that sent it didn't know anything about it. Otherwise everything was good. Just lacking in store to store communication.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

If I had to nitpick one thing I would say that I don’t feel the exterior of my car was as clean as it could have been. I feel like it was just ran through the car wash next door. Had numerous dark spots on it. That was not worth saying I wasn’t completely satisfied. The car is white so everything shows up

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great work staff even better

Customer Service

Returned Clean

My Experience

Wonderful job. Very efficient.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were very timely on finding our vehicle. Great service. Looks great Looks like new

Likely to Recommend

Repair Quality

Customer Service