Caliber - Jeffersontown
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
I was so blown away by how much better my car looked.I am so happy with the results.All the guys were super nice and got my car done a couple weeks earlier than estimated.Thanks so much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very professional and friendly and helpful
Returned Clean
My Experience - 5.0/5.0 -
Completely satisfied with friendly staff, current updates, and speedy top notch service. Would totally recommend ⭐️⭐️⭐️⭐️⭐️
My Experience - 0.0/5.0 -
Am dissatisfied with the repair on my Highlander. Went back to talk to Bo about my disappointment. He tryed to explain to me why the gap by the tail light was a manufactured issue. I explain it was not there before the accident. He said for me to go to the dealer and have them fix it . I can tell that the tail light is not lined up with tail gate lines. There was dust inside of my car with white loose paint flakes in side of my car. There was a footprint on my back seat. They did clean that up. He made me feel that I was unreasonable and he was unable to help me. I did take pictures. Definitely not a good experience . Not professional at all.
Likely to Recommend - 0.5/5.0 -
Unprofessional behavior with Bo. Repair not done to my expectations.
Repair Quality - 0.5/5.0 -
Unsatisfied with your service. My car has a gap from the hatch back that is very noticeable. The taillight is not even . When I picked up the car there was paint dust and shoe prints in the back seat. I took it back and Bo was not cooperative. Not happy with your service.
Customer Service - 0.5/5.0 -
Bo did not take care of my complaint. About the gap on back.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you very much for your service!
Customer Service - 5.0/5.0 -
Very good customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I had a great experience with Caliber Collision. The repair was done professionally; my car looks perfect, like nothing ever happened. The team was efficient, communicated clearly, and delivered on time. Really satisfied with the result.
Repair Quality - 5.0/5.0 -
I had a great experience with Caliber Collision. The repair was done professionally; my car looks perfect, like nothing ever happened. The team was efficient, communicated clearly, and delivered on time. Really satisfied with the result.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
thank you guys again so much very happy great customer service and kept me informed the whole time!
My Experience - 5.0/5.0 -
Great work you all thank you !!!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Only one thing I need to update is you changed the front light left side so left side is shining and right side light it is dull clearly it is showing as some changes done on left side
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Their customer service is top notch my car was ready two weeks earlier than expected and they did a awesome job I was completely satisfied
Likely to Recommend - 5.0/5.0 -
I was very happy with the service and would feel good about recommending the shop to others!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone I talked to was very helpful and they were always able to answer my questions