Conway Heaton, Inc.
- Free Estimates
- Lifetime Warranty
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kim was great to work with & very friendly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Incredible service super nice and knowledgeable staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
No problems so far
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Did not communicate enough with me about the hold up on my vehicle.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Poor customer service. Multiple trips required to dealership. Employee ignored customer sitting in front of them for over 30 minutes. Required escalation to management. Appointment scheduled after several weeks resulted in part ordered not arrived. Had to go to another auto dealer to fix issue with work performed.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kimberley Ward handled my repairs in such a way as to place embarrassment upon the dealer who sold it to me. She towed it to them to put it in “safe mode,” then had to instruct them to the danger of allowing work outside that mode. The repair was completed well inside the window given. All applause to a manager who will not put her teammates in danger.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Greatly
Customer Service - 5.0/5.0 -
Nice
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and polite. Let me know that I had a problem with my battery. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Collision department was polite and efficient. I appreciate their service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome job, kept the car from being totaled and got it finished early.