Cooper Body Shop

4.8 (1,723reviews)
96%
1221 W State Rd,  Lansing,  MI  48906

In operation 79 years.

Cooper Body Shop is a full service collision repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (1,723)

Likely to Recommend

Repair Quality

End product was exceptional, but there was rework required which required second visit.

Customer Service

Very friendly staff and provided timely updates.

My Experience

Great Job. The car looks great and work was completed ahead of schedule.

Likely to Recommend

Repair Quality

Customer Service

My Experience

All went well.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was a little skeptical when my insurance company referred me to Cooper. I'd never heard of you. Then I came in for the estimate and met Bruce. He was professional and friendly. The repair job looks great. When I picked up my car I had an issue with the parking brake and another gentleman (sorry I don't remember his name) was helpful in resolving the issue. Thank you to Cooper Body Shop for a pleasant experience.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent work

My Experience

My Experience

Car drives great, but knowingly returning a car to a client completely dead without disclosure was pretty crappy.

Likely to Recommend

Repair Quality

Customer Service

I waited days for any communication. I had to prompt any communication. I was not called when I was told I would be. They knowingly returned my car to me with a dead battery.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It's not finished. It's taken over two months to fix

Customer Service

Always answered questions and as kept us informed

My Experience

My Experience

Excellent service !

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

We advised the estimator that the window was not functioning after the accident. They assumed USAA would not cover the repairs and didn't even attempt to have it included in the estimate after USAA verbally approved the repairs to us. When paying, Bruce said "Please don't be declined."when running my debit card number. This was unnecessary and insulting.

Likely to Recommend

Repair Quality

Customer Service

We contacted Coopers and was waiting for a call to bring the car in. We did not receive a call back from Coopers on when to bring the car in for inspection. My husband just took the car there and they told him it would be four to five days to complete.

My Experience

You went beyond to assure it was a perfect job. You took care of insurance talks to cover added costs. We appreciated the progress updates. AND you cleaned the inside so it was like a new van????

Likely to Recommend

Repair Quality

Customer Service

My Experience

Both my husband and I were surprised by the quality of service we received prior to and during the restoration to my car. The car was very nicely repaired and washed and even vacuumed. It looked like brand new. Your facility was clean and modern. Most of all is the people we dealt with have personality plus and pride in their work. Can't find that too many places anymore. It was a ways for us tO drive there bUt we are glad we did.

My Experience

Fantastic job on repairing my vehicle, and excellent service. Really appreciated the updates!