Gerber Collision & Glass - Dewitt

4.9 (1,469reviews)
98%
13393 S US Hwy 27,  Dewitt,  MI  48820

In operation 85 years, 4 years at this location.

Gerber Collision & Glass - DeWitt offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,469)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its friendly, professional, and knowledgeable staff who made the repair process smooth and stress-free. The quality of repairs was frequently highlighted, with many noting that their vehicles looked brand new upon return. Timely completion was a standout strength, as numerous customers noted their vehicles were finished ahead of schedule. Regular text and email updates throughout the repair process were widely appreciated, keeping customers informed every step of the way. A few customers noted areas for improvement directly in their feedback, including occasional communication gaps, minor unresolved repair items, and in one isolated case, concerns about parts quality and unexpected mileage on a vehicle.
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"... completed way before the predicted completion time, and the quality of the repairs exceeded my expectations. They made what could have been a stressful situation ..." Read more
"Original estimate for repair - 3 weeks. Repair was completed in 1 week ! Repair was flawless."
"Scratches and dents are repaired expertly. Paint matches perfectly, looks brand new!"
"Service was exceptional every step of they way and the repairs were completed ahead of schedule. ..." Read more
"... appreciate the courtesy cleaning of my interior. The paint is flawless, door and wheel well are completely repaired, and I've noticed no performance issues. ..." Read more
"It was ready several days before the estimated finish date which of course was great!"
"... start to finish. We were updated along the way and the repairs were finished a week early! Highly recommend Gerber Collision." Read more
"Repair finished 2 weeks early."
"Great customer service by all, kept me informed every step of the way, and even finished earlier than expected. Kudos to the Dewitt team!"
"... Kept us in the loop with regular updates and the repair ended up taking less time than estimated which made life so much easier for us. Would definitely ..." Read more
"Communication was amazing. Always kept us informed and answered all questions and concerns"
"Thank you. Car looks great. Communication was great all the way through and the fron office staff were exceptional at pickup. I had never ..." Read more
"Communication was excellent. Professional. Kind. Attention to detail was outstanding."
"... repairs were completed in a very timely manner. The interactions for updates were simple, clear, and understandable for someone who does not know the industry. The auto ..." Read more
"... would receive text updates every Tuesday and Thursday did not receive updates until following week Tuesday." Read more

My Experience

Likely to Recommend

Repair Quality

It would have been nice if I was told that the final cost was gonna be more expensive than the estimate. I was not informed until I paid that there would be an additional charge.

Customer Service

See previous comment

Returned Clean

My Experience

I expected the job to be at least a week. Was pleasantly surprised when I got the call, that it was ready. Looks great and I'm very happy! Thank you!

My Experience

Great quick work on my truck. Looks fantastic.

My Experience

Everyone was very friendly, and made it a quick easy process. Will recommend to others.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Already have referred a friend.

Repair Quality

Great repairs, and hood replacement with paint.

Customer Service

Outstanding! McKenzie is good at her job. And Erick as well, as the estimator.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Service, communication and repairs were excellent.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Everyone was courteous and polite and work was done exceptionally fast

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

The service was great and the staff was extremely knowledgeable and friendly. Great communication! Thank you!

My Experience

Very satisfied all the staff were very friendly and accommodating to any issues.

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Repair Quality

Customer Service

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Repair Quality

Excellent service from all employees, very impressed.

Customer Service

Quick repair and well explained of what to occur.

Returned Clean

My Experience

Thanks to everyone! Esp Eric.

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Repair Quality

Customer Service

My Experience

I liked that they kept in touch with me and let me know the progress of their work. They all were very helpful.

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Repair Quality

Customer Service

Returned Clean

My Experience

Great job and thank you!