Gerber Collision & Glass - Dewitt

4.9 (1,508reviews)
97%
13393 S US Hwy 27,  Dewitt,  MI  48820

In operation 85 years, 4 years at this location.

Gerber Collision & Glass - DeWitt offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,508)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professional and friendly staff, and outstanding repair work. Many highlight that vehicles were completed ahead of schedule, with repairs described as flawless, like new, and exceeding expectations. The frequent and proactive communication through text updates, calls, and emails was widely appreciated, keeping customers informed every step of the way. The seamless coordination with insurance companies and rental car arrangements added to a stress-free experience. A few customers noted areas for improvement, including occasional communication gaps, minor unfinished repairs, and unexpected cost differences from estimates, as mentioned directly in their feedback.
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"... way before the predicted completion time, and the quality of the repairs exceeded my expectations. They made what could have been a stressful situation ..." Read more
"Original estimate for repair - 3 weeks. Repair was completed in 1 week ! Repair was flawless."
"Quality of service was superb"
"Scratches and dents are repaired expertly. Paint matches perfectly, looks brand new!"
"... Collison service on my vehicle was high quality work. They went above and beyond to ensure the vehicle come out nice after the repair." Read more
"It was ready several days before the estimated finish date which of course was great!"
"Repair finished 2 weeks early."
"... Kept us in the loop with regular updates and the repair ended up taking less time than estimated which made life so much easier for us. Would definitely ..." Read more
"... to finish. We were updated along the way and the repairs were finished a week early! Highly recommend Gerber Collision." Read more
"Promised by March 4, was ready 10 days ahead of schedule."
"Communication was amazing. Always kept us informed and answered all questions and concerns"
"... and the repairs were completed ahead of schedule. The communication was better than most companies would do. Highly recommend." Read more
"Was no communication until two today's before pick up"
"Thank you. Car looks great. Communication was great all the way through and the fron office staff were exceptional at pickup. ..." Read more
"... repairs were completed in a very timely manner. The interactions for updates were simple, clear, and understandable for someone who does not know the ..." Read more

My Experience

Thank you so much for taking care of my vehicle!

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My Experience

Looks like new and I appreciate it that they cleaned my car! Great job!!

My Experience

Nice job

My Experience

I just picked up the vehicle following the crash repair and the left rear turn signal is dead (causing hyperflashing on the dash).

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Repairs were done very well, everyone was friendly and helpful.

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Returned Clean

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Once again, outstanding work, done in a timely manner

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VERY professional, yet very personal service.

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Excellent service and staff

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Excellent service pleasant staff

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Excellent staff

Returned Clean

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The entire team was outstanding as was the repair. I would recommend Gerber to everyone

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Returned Clean

My Experience

Great service! Highly recommend and we will use again!

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Great experience! We will be back!!

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Returned Clean

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Returned Clean

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I have always had a preferred collision shop but now I have a new one!

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My Experience

Everyone was so nice and helpful and the job was done faster than expected.

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Great place

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Returned Clean

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My Experience

Pleased with the communication