Cooper Body Shop

4.8 (1,730reviews)
96%
1221 W State Rd,  Lansing,  MI  48906

In operation 79 years.

Cooper Body Shop is a full service collision repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (1,730)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff is widely described as friendly, professional, and knowledgeable. Timeliness is a strong point, with numerous customers reporting their vehicles were completed on time or even ahead of schedule. Many customers highlight smooth coordination with insurance companies as a standout benefit. Some customers noted that communication during the repair process could be improved, particularly around proactive updates when delays occurred due to parts availability or additional damage discovered. A few customers mentioned minor issues upon vehicle return, though these were generally resolved promptly. Overall, the shop earns strong recommendations, with many customers expressing they would return and have already referred friends and family.
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"... excellent experience with Cooper Body Shop They were honest, professional, and very knowledgeable. My car was repaired quickly faster than projected ..." Read more
"Im extremely pleased with the work on our Hyundai Venue. The paint job on the repairs looks much nicer than ..." Read more
"The entire team at Cooper was very efficient and effective. I am totally satisfied with the quality and timeliness of their work on ..." Read more
"... promised my car was ready that morning. Best of all, they did a great job on my car and it looks brand new. Highly recommended - you wont be disappointed" Read more
"They are the best! They do not quit until they find the problem and solve it using innovativecreative solutions. Strongly recommend."

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Repair Quality

Very professional, called when they said they would. Trevor was very very professional to talk to and very organized. Thanks cooper crew.

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Gaps are great. Color match great. Clearcoat smooth and looks very much like factory. Outstanding job.

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Always quick to answer emails

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Excellent work done. The car looks like new. Friendly staff, and the car was done before expected.

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Excellent

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Absolutely

Repair Quality

From start to finish communication was top notch. Estimate was fair and lower than the other that I got

Customer Service

Excellent communication

Returned Clean

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My car looks great. We had a few days delay, but it was from broken brackets that were not visible in the first inspection. When I picked up my car both the exterior and the interior were sparkly clean. And best of all Cooper’s employees kept me informed with every change. It is so refreshing to due business with a company whose employees are pleasant and caring to give their customers good service.

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Returned Clean

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Returned Clean

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Car looks beautiful.

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Everyone was friendly and knowledgeable.

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This was my first experience with Cooper and I would definitely recommend them

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I was very satisfied with the service work as well as the professionalism

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Chase was the one I dealt with the most and he was very professional and helpful. All others were as well.

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Excellent work. Done on time and my vehicle looked great. Staff is very easy to work with.

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They are the best! They do not quit until they find the problem and solve it using innovative/creative solutions. Strongly recommend.

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Experts with a smile! What else do we need?

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No issues with the repair that was done

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Workmanship was great. Staff was great to work with.

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Very responsive

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