Driven Collision LLC

4.8 (1,206reviews)
95%
3200 West Main St.,  Lansing,  MI  48917

At Driven Collision, we know that dealing with a damaged car can be stressful and frustrating. So it's our goal to get your car back on the road and looking better than new in no time. We are passionate about our work, and our Michigan certified repair technicians use the newest technology and state-of-the-art equipment to complete repairs safely and efficiently. We work with ALL insurance companies to make it easy and affordable to repair your vehicle back to pre-accident condition. We know that cost is always a factor when having your vehicle repaired, at Driven Collision, WE CAN HELP! We even offer FREE Loaner Vehicles while you are having your repairs done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,206)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as excellent, flawless, and exceeding expectations. The team is widely recognized for professionalism, friendliness, and attention to detail. Regular text and phone updates throughout the repair process are a standout highlight, keeping customers informed and confident. Many note vehicles were completed ahead of schedule, and the complimentary interior cleaning is a recurring pleasant surprise. A small number of customers noted delays tied to parts availability and occasional communication gaps, but these were largely offset by the overall positive experience. Customers overwhelmingly recommend the shop and express intent to return.
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"EXCELLENT communication. Kept me up to date on progress with my car. Did not expect this kind of customer ..." Read more
"I am very satisfied with the quality of the repair. The car looks new again."
"1010 absolute the best work done and the best customer service!!"
"Driven never fails to keep our family safe with top quality repairs, and informed with consistent communication. 11 out of 10."
"Everything was done in excellence."

My Experience

The staff at driven collision was fantastic to work with! Their communication was more than I could’ve asked for and answered all my questions. They did a fantastic job on my car!!

My Experience

Amazing service and efficiency! People are so courteous. Quality of work is excellent! I would highly recommed!

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Repair Quality

The staff is outstanding! Great service

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Their customer service was great. It was a minor repair, but I was kept well informed and it looks great

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Returned Clean

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10+ they were recommended the me and I highly recommend!!!

Repair Quality

EXCELLENT communication. Kept me up to date on progress with my car. Did not expect this kind of customer service!!!

Customer Service

As I said EXCELLENT Customer Service!!

Likely to Recommend

They do great work

Repair Quality

The truck looked good and ran good very happy with your service thanks

Customer Service

Service was great

My Experience

Fantastic experience from start to finish. Quick inspection. Updated us throughout repair process kept us very informed. Completed in a timely fashion with reasonable pricing. They will be our go to shop moving forward.

Likely to Recommend

Car had items stolen, picked truck up pieces missing submitting letter

Repair Quality

Submitting letter

Customer Service

Meyah very pleasant, Jeremy nice but had to deal with my service issues frustrated I think

My Experience

Over the years I have had nothing but Excellent customer service. You are truly professionals. Thank you!

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Returned Clean

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My Experience

Total professionalism and attention to detail - body work and under the hood.as good as it was before the deer crunch.thank you driven collision

My Experience

Driven made sure they kept me posted with the delivery tome for parts. Even if the timing changed with they knew it was not the desirable answer for the customer, they still communicated which was awesome and I appreciated it! Thank you again for your professionalism.

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Repair Quality

Great service! Driven kept open communication on the process! Thank you Driven!

Customer Service

Returned Clean

My Experience

Quality of work was excellent. Very kind and helpful staff as well. Would certainly work with them again in the future.

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Repair Quality

The team at Driven Collision did excellent work on my vehicle and were very easy to work with.

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I have already recommended them to many! And will continue

Repair Quality

10/10 absolute the best work done and the best customer service!!

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Returned Clean

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Repair Quality

Excellent service. Update daily. Receptionist awesome. My adjuster or estimate guy(Jeremy) were awesome. We will be bring our cars here from now on. Thank you

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