Driven Collision LLC

4.8 (1,231reviews)
97%
3200 West Main St.,  Lansing,  MI  48917

At Driven Collision, we know that dealing with a damaged car can be stressful and frustrating. So it's our goal to get your car back on the road and looking better than new in no time. We are passionate about our work, and our Michigan certified repair technicians use the newest technology and state-of-the-art equipment to complete repairs safely and efficiently. We work with ALL insurance companies to make it easy and affordable to repair your vehicle back to pre-accident condition. We know that cost is always a factor when having your vehicle repaired, at Driven Collision, WE CAN HELP! We even offer FREE Loaner Vehicles while you are having your repairs done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,231)

Customers say
Overall Customer Satisfaction
Customers consistently praise Driven Collision for outstanding service quality, clear and proactive communication, and timely repairs. Many highlight the excellent repair work, with vehicles described as looking brand new, and appreciate the shop handling insurance matters seamlessly. Regular text and call updates throughout the repair process are frequently commended. Some customers noted occasional delays due to parts availability and isolated concerns around communication gaps and minor repair issues, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and willingness to recommend Driven Collision to others.
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"1010 absolute the best work done and the best customer service!!"
"Everyone was really nice and the repair was immaculate."
"EXCELLENT communication. Kept me up to date on progress with my car. Did not expect this kind of customer service!!!"
"Everything was done in excellence."
"DC has always been great! Their techs are knowledgeable and friendly!"
"This is probably the best update information I have had from a repair shop."
"Theyre cutting edge. Communication service went above and beyond."
"Driven Collision was very communicative and let me know each step of the process."
"The shop went above and beyond to make sure there was communication about the car repair process"
"... about my water pump being repaired because there was zero communication for days on end" Read more

My Experience

Outstanding service beginning to end. Joe Jeremy and Mya were all great and professional. Would highly recommend!!!

Likely to Recommend

Repair Quality

I would highly recommend Driven to anyone. The service was extremely professional from beginning to end. Final product was great.

Customer Service

Great service top to bottom

Likely to Recommend

Very possible that I would highly recommend Driven collision

Repair Quality

Very pleased with the work done by your business! Very professional with all there work for me.

Customer Service

Jeremy the lead person that worked with me was very through in all aspects of explaining all details of the work needed for my BMW

Returned Clean

Likely to Recommend

Repair Quality

Fast friendly service and great work

Customer Service

Likely to Recommend

Repair Quality

Friendly, thorough, reasonable.

Customer Service

Awesome

Returned Clean

Likely to Recommend

The only place I'll recommend!

Repair Quality

Awesome work! Highly recommend! The service was outstanding, navigating the insurance claim was seamless, and the work exceeded expectations.

Customer Service

Likely to Recommend

Repair Quality

From the moment I first walked into the office, everyone was clear, helpful, friendly, and professional. Everything went smoothly, and progressed just as I had been told.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Wasn't sure it was my car, the inside of this one is spotless!! The outside is perfect and the ride is silent. Very happy with how she turned out!

Customer Service

I was late for my Enterprise pickup and they were able to shuttle me over, very grateful for that!

My Experience

Likely to Recommend

Repair Quality

Great staff, love the communication and the updates. They kept me updated of any delays and we’re very understanding when I had to grab something out of my car.. when my car was finished they were willing to bring my car to me. It’s all around. Great service. Definitely would recommend everybody to them.

Customer Service

Always respectful

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Every step from the estimate to picking up my car was far above expectations. Someone recommended Driven Collision to my husband and I'm glad they did.

Customer Service

Returned Clean

My Experience

Driven Collision employs a quality team of professionals. Thank you for the pleasant experience.

Likely to Recommend

I have and will continue to recommend Driven Collision to my friends and family

Repair Quality

I would highly recommend Driven Collision

Customer Service

Returned Clean

My Experience

My Experience

My experience was good and timely .

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Loved, the text updates , when i walked through your guys shop . Its one of the cleanest shop i have ever seen for a bodyshop. Repairs were fast and done very well

Likely to Recommend

Repair Quality

Everyone was really nice and the repair was immaculate.

Customer Service

the constant updates were a nice touch

Likely to Recommend

Absolutely will recommend. I won't go anywhere else

Repair Quality

They did an amazing job and super fast! Exceeded my expectations

Customer Service

They are so nice and professional

Likely to Recommend

Repair Quality

I love them they kept calling me to give me updates on the insurance company when I can bring my car in to get it fixed other one I had my car they cut me updated and let me know when the car was done and it was finished and everything they were awesome and they even detailed my car they clean my car out and detailed my car that was really good I didn't even ask them to do that but that's good I love that that was awesome the car is doing really well it runs good the bumpers really good and nice so yeah I am going to recommend you guys to my friends and family and I will be coming back to you for car repairs

Customer Service

Very helpful and very nice and respectful to their customers and they keep you in touch when your car is in the shop and I will recommend my friends and family to you guys for car repairs.

My Experience

Awesome service from time of first contact to job completion. Truck looks great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service