Gerber Collision & Glass - Haslett

5.0 (1,269reviews)
99%
1510 Haslett Rd,  Haslett,  MI  48840

In operation 85 years.

Gerber Collision & Glass - Haslett offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,269)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, timely repairs, and exceptional communication. Many highlight that vehicles were completed ahead of schedule, often by a week or more, reflecting a strong commitment to efficiency. The repair quality is frequently described as flawless, with cars returned looking brand new. Customers appreciate being kept informed throughout the entire process via calls and texts, eliminating any uncertainty. The friendly, professional, and knowledgeable staff contribute to a welcoming atmosphere that makes stressful situations more manageable. Several customers note they are loyal, repeat visitors and enthusiastically recommend the shop to friends and family. A lifetime warranty on repairs further reinforces customer confidence. One customer noted minor cosmetic concerns post-repair, serving as a reminder of the high standards customers have come to expect.
Select to learn more
"... friendly, professional and helpful. Overall, I was very impressed with the quality of their service and the way they kept me informed throughout the ..." Read more
"Gerber is a terrific example of high quality work and excellent customer service."
"The repair was perfect, the car was immaculate outside and in, and they actually took my car to another Gerber ..." Read more
"... insurance and had our car fully repaired by Thursday. The paint on the new bumper matched our existing paint perfectly and All damaged parts were repaired so you'd never ..." Read more
"... expectation setting, to the repairs and delivery. They over delivered on their expected date of completion and the work was done properly. I don't have any ..." Read more
"The repair was completed a week earlier than anticipated and communication was great. I received a text message ..." Read more
"Amazing experience. Took all the stress away and I got my car back faster than they quoted. Excellent communication on everything happening ..." Read more
"It was done over a week earlier than they originally estimated."
"Excellent communication throughout the process. Done ahead of schedule. Quality workmanship. Very pleased. Thank you"
"... was completed a week earlier than anticipated and communication was great. I received a text message or a call on the repair progress. Everything from assessment ..." Read more
"... they called to say my car was ready to be picked up, I was always informed of what was found, when parts were ordered and received, any additional damages that ..." Read more
"... to wonder what the status of the repair was, they contacted me weekly to update me on status, any changes and let me know a timeline. They worked quickly and ..." Read more
"Everyone was very communicative, explained the repairs and process thoroughly. Great experience - finished car in record time too."
"Received several detailed notifications and messages was highly impressed by the breakdown that I was given directly and promptly"

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Ryan was great! Easy to work with, great communication and my car looks like it did before the accident.

Customer Service

Returned Clean

My Experience

Great job on the repairs Great job on explaining the quotes work Great job coordinating with the insurance company. Great customer service including updates and follow ups.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am always impressed with the fantastic service that Troy and the team at Gerber provide. They take you through the repairs step by step and are always honest and upfront. I would recommend them to anyone needing repairs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Greatly appreciated the service, which was completed faster than previously announced while the job was well done. It was also relatively cheaper compared to others. Thanks for the service!

Likely to Recommend

I would definitely recommend their service

Repair Quality

The job was well done and the car was delivered way before the estimated time. Greatly appreciated the service

Customer Service

Staff was courteous throughout the process. Great service

Returned Clean

My Experience

Thank you for excellent service and communication!

Likely to Recommend

Repair Quality

Thank you for exceptional service.

Customer Service

Returned Clean

My Experience

Yes. I was very pleased with getting an evaluation and estimate for repair and ordering the parts. The time spent in getting it repaired was phenomenal. Fifteen minutes for repair: I definitely would use Gerber again. Also, Ryan kept me informed on all aspects of repair. Thank you Gerber.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repairs were done professionally, rapidly but efficiently. I was well informed of the progress all along. Staff was always friendly, courteous, and explained to me clearly in layman's terms what was happening.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job all around car looks great and the communication was spot on. I also appreciate you guys holding on to my car until I got back from vacation

My Experience

Excellent service and communication

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team was great with communication and did a great job.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Troy is helpful

Returned Clean

My Experience

The work was done flawlessly and in record time. Super team!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean