Cosmetic Auto
In operation 47 years, 33 years at this location.
Cosmetic Auto Trim and Glass is a, family owned and operated, full service auto body repair shop, upholstery and glass replacement in Chicago, Illinois. We provide professional auto body collision repair, with quality being our top priority, along with timely service and accurate estimates. Our technicians maintain stringent I-CAR certification to ensure a complete and safe repair to your vehicle. Cosmetic Auto body shop has been proudly and professionally serving the Northwest Suburbs and Chicago for over 35 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I will.
Repair Quality - 5.0/5.0 -
I am very pleased with the repair. They did an outstanding job I will recommend to others in the future.
Customer Service - 5.0/5.0 -
Staff were very helpful and courteous.
Returned Clean
Likely to Recommend - 5.0/5.0 -
As a woman needing auto repairs, this company makes you feel taken care of, explains all the repairs in a detailed message. Deals with insurance, takes all the headache away, and does a great job. So I would highly recommend them to all my friends who may have doubts about where to go.
Repair Quality - 5.0/5.0 -
Great job, repair excellent, and paint color matched perfectly to original. Door now opens without any problems.
Customer Service - 5.0/5.0 -
Met different staff at beginning and check out, but very impressed with the politeness, professional manner each time. Very cheerful people.
Returned Clean
Likely to Recommend - 5.0/5.0 -
We would NEVER go any other place.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They went out of their way to keep in touch with me & expedite the process in a timely matter.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bill S is incredible!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The two ladies in front were literally the sweetest!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I've had work on a couple of my cars there. Always happy, and have sent friends there. They all are very happy with the work done at Cosmetic.
Repair Quality - 5.0/5.0 -
Every person there smiled and knew about my car and the status when I called.
Customer Service - 5.0/5.0 -
They all were so helpful when I called to set up an appointment, and were ready when I got there.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Repair to SUV, is Great and Beautiful Well Job! Fantastic Job, on the Repair to my SUV!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect
Customer Service - 5.0/5.0 -
Everyone was great. Especially Billy
Likely to Recommend - 5.0/5.0 -
Above all issues, the car I would totally recommend anyone I know
Repair Quality - 4.5/5.0 -
The rearview left mirror is a used parts which doesn’t match with the one on the right side river mirror
Customer Service - 5.0/5.0 -
The staff helps you through an answer the questions very nice
Likely to Recommend - 5.0/5.0 -
Always have and will continue to recommend Cosmetic to friends and family
Repair Quality - 5.0/5.0 -
I can’t say enough about the type of service we continually receive at cosmetic auto . From communications regarding scheduling through to the service repair staff. A special shout out to the owner Johnny who owns a company that continuously puts customer service first , to Billy who makes sure each car and customer that comes through the door receives first class service. You can trust that any of your car repairs will be handled with care. Highly recommend!
Customer Service - 5.0/5.0 -
Always informed of the cars repairs needed and then notified when car was ready. Bill always oversees the process and progress of the car. I appreciate his knowledge and expertise in the car repair business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always
Repair Quality - 4.0/5.0 -
Mark forgot to call me. They changed the agreed price on me but Billy corrected it. And the front desk girls are great. Hope you enjoyed the cookies. I had my car repaired twice in 3 months 8k & 486.
Customer Service - 4.5/5.0 -
The front desk gals are great
Returned Clean
Likely to Recommend - 3.0/5.0 -
If I was going to recommend them to come there for any repair. I would just tell the friend to specifically over explain what you needed done.
Repair Quality - 3.5/5.0 -
Had hood reset, it looks great, they did it perfectly. Also asked to have passengers headlight replaced due to discoloration, it was not changed they did buff it for free, but I was charged as if it was replaced. Understand people make mistakes that's not the problem. So I had to make another appointment, and when they did replace the headlight assembly. I specifically asked to make sure you put the same bulb back in. They said they would. I got it home use the car at night. The new headlight assembly had a much weaker bulb put back in it. So then I had to go to the auto place and get another set of bulbs to replace the one that was brand new. Wasn't exactly pleased with that. So two trips, two appointments and I still had to go get a headlight bulb for the equal power of the other one. I probably would have gave a 10 on the review. If everything could have been done at once. We're all human so I understand, with the headlight bulbs and not have been changed and it should not have taken two trips. And the trip to the auto place to get another set of bulbs.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Not only would I recommend Cosmetic to friends and family, but I have in the past and they are now customers.
Repair Quality - 5.0/5.0 -
Cosmetic is a delight to deal with. They are professional, on time, and transparent.
Customer Service - 5.0/5.0 -
I started using Cosmetic after I met Bill Senchuk. Ever since I have been very pleased with the customer service as well as the service I get on my vehicles. Bill is great and his colleagues are very nice.