Coughlin Collision Center Heath
Licking Countys Leading Collision Repair Center. We repair all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
My car smelled terribly. There was a white residue on my steering wheel, inside the door, the mats, the driver’s seat, the pedals and the door sill. Also, there are grooves in my back bumper. I am not happy about these issues. I specifically stated when I took my car to the collision center that I was particular about cleanliness. I asked to make sure that my seats and mats be covered up before servicing.
Customer Service - 2.5/5.0 -
When I picked up my car, the interior smelled terribly. There was white residue on the steering wheel, inside the door, the pedals, the mats, the seat, and the door sill. Also, there are now grooves in the back bumper. I am not happy about these issues. When I took the car to the collision center, I told them that I was particular about cleanliness. I asked to cover my seats, mats and the steering wheel.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Unfortunately there ended up being more damage to my car than originally expected but the team here was wonderful about keeping me updated and getting my car back to me as soon as they could!
Customer Service - 5.0/5.0 -
The team kept me updated when more damage was found and was great to work with
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
After estimate was completed I wasn’t scheduled for repairs until I called back even though I had signed for parts to be ordered.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Second time working with them, both times were positive experiences.
Repair Quality - 5.0/5.0 -
It took longer than originally planned but reasons were explained well. I was very satisfied with the repairs.
Customer Service - 5.0/5.0 -
I had information emails sent every other day and phoned calls whether the timing changed. The people in the office were very kind and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience once again amazing family get gathering experience there before always amazing work at what they do on timely manner, efficiency, and professionalism. Thank you so much for being part of the family.
Customer Service - 5.0/5.0 -
Definitely helpful. Ask questions got the answers within the next hour. Appreciate you guys to help.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service, very courteous from start to finish
Customer Service - 5.0/5.0
My Experience - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I don't think it is the shops fault they couldn't get parts right away.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The body repairs appears to be excellent .I am very pleased.
Customer Service - 5.0/5.0 -
Jamie,Britney and Dave were very businesslike and friendly.They guided me through the process and dealt with the insurance company.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Workmanship was excellent. Had to wait a while on parts, but that isn’t your fault.
Customer Service - 5.0/5.0 -
Great group that is responsive and helpful.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly people easy to work with with
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Service advisor did a fantastic job in keeping me informed of the progress of my repair.
Likely to Recommend - 4.5/5.0 -
The staff was great but I'm unsure about how good the repairs are since I was out of town and unable to drive the car.
Repair Quality - 4.0/5.0 -
Two items: The car originally had paint protection applied but it was not applied to replacement parts and the car has not been driven enough to rate the success of the repairs.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for a very quick and satisfying experience. Everyone was very helpful GOOD JOB
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were friendly and quick to repair the car It look new.It was clean and shiny Very satisfied with the experience.Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very pleasant experience and was kept in formed an out the progress. Highly recommended you. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went very smooth. The staff was efficient, cordial, professional, and prompt. The repair was excellent. Thank you Couighlin Collision Center for your work. I willl recommend you to others.