Mid City Auto Body Inc.

5.0 (1,034reviews)
100%
6 W Channel St,  Newark,  OH  43055

Mid City Auto Body is a family owned auto repair business that has been in business in Newark Ohio since the 1970's. Our goal is to provide high quality repairs to all of our customers. Mid City Auto Body is a I-Car gold facility with a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in Licking County.

Services
  • Free Estimates
  • Insurance Company Assistance
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,034)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The thoroughness of work, attention to detail, and complimentary interior and exterior cleaning were frequently highlighted as standout experiences that exceeded expectations. Timeliness was generally well-received, with several customers pleasantly surprised by early completions, and when delays occurred due to parts availability, customers appreciated the clear and professional communication provided. The friendly, professional, and courteous atmosphere was repeatedly commended, with customers expressing strong loyalty and willingness to recommend the shop to others. A few customers noted opportunities for improvement in proactive communication and front desk responsiveness, as mentioned directly in their feedback.
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"Always the best service and work! Don't think of going anyplace else. A++++++"
"... car and cleaning all the details of the outside was above and beyond!! I am so very grateful! AMAZING and I haven't stopped talking about the great service ..." Read more
"The work was completed in the early part of the completion window, they cleaned the car outside and inside I was not ..." Read more
"Took all the time & effort necessary to repair car back to original condition. Couldn't be happier."
"The absolute BEST body shop around. They always go the extra mile. I've referred several people there"
"Repairs completed ahead of schedule."
"... up the communication was very straightforward and the job was completed in a very timely manner" Read more
"They got the wrong part in so there was a couple days delay to get the right part but it was not their fault"
"... parts for my car! But they pushed it back meaning they werent rushing the process" Read more
"Very quick to get my repair finished and my truck back"
"Very professional, keeps in constant communication throughout the process. Very happy with their work."
"But they communicated the delay clearly and professionally"
"... and everything was explained when questions came up the communication was very straightforward and the job was completed in a very timely manner" Read more
"Excellent communication!"
"I did not hear from shop, I had to call to see if it was done."

Likely to Recommend

My only problem is the price. I don't understand how it could possibly be over $4000 to replace a hood, a windshield, and buff out a Fender. The estimate was a little over 3000 which I thought was a little high. But then the final bill ended up a little over four thousand.

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Mid City always does quality work

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10 did excellent service

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10 did excellent service

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Front bumper cover is sticking out on both sides. Also paid extra to have the rear bumper cover adjusted and they only adjusted one side. They did say I could bring it back and they would make the adjustment to the passenger side for no additional cost. In fairness to them I haven’t told them about my dissatisfaction on the front fender alignment. Will tell them when I go back to have the rear bumper adjusted.

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Didn’t really have much contact

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Very pleased with everything.

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So glad I used Mid City. My car looks great!

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Very friendly and efficient.

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I already have recommended them to several people

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Definitely satisfied. Unmatched customer service and quality!

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They always go the extra mile!

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Everything seems to be exactly as it should be. The car was washed before I picked it up and was ready to go. There was no waiting around when I picked it up which made it easy. Thanks for a job well done.

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Mid city always takes care of my stupid mistakes!! and I thank them!!

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Always very courteous and friendly

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Took all the time & effort necessary to repair car back to original condition. Couldn't be happier.

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