Courtesy Collision

4.6 (2,523reviews)
92%
1402 E Pierson St,  Phoenix,  AZ  85014

In operation 70 years.

Courtesy Chevrolet is a family owned business serving the community for 60 years at our present location. We provide quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and e-mail messaging. We offer a warranty as long as you own your vehicle. We have a professional and friendly staff to service your needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Volvo

Reviews (2,523)

My Experience

I’m calling the place tomorrow about the car. The antenna is not positioned right, there is paint stains inside the car, and the whole AC smells like paint now

Likely to Recommend

While the completed was above standard, the communication could have been better.

Repair Quality

The bumper looks great and the car looked like new when I picked it up. Very impressive. Well done!

Customer Service

I am completely satisfied with the professionalism. The team saved us the estimated cost and was polite and friendly through service.

Returned Clean

My Experience

Good customer service. Great staff

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Great service

Returned Clean

My Experience

Well done

My Experience

Jorge was my contact and he was awesome. Kept me updated throughout the whole process. My car looks amazing and I couldn't be more pleased.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They are very professional got the job done in a timely manner. Also, this particular shop services a lot of government vehicles which also led me to trust them with my personal vehicle.

Likely to Recommend

Repair Quality

Courtesy collision works on government vehicles and I work for the government. I’ve seen the work. They do with those cars which decided which made my decision easy to take my personal vehicle to there. Once the parts came in. They got the vehicle in and out in a timely fashion came back cleaner the one I dropped it off very satisfied with it.

Customer Service

As previously stated customer service was top-notch. I don’t really have any complaints.

My Experience

Jorge is a ROCKSTAR! I am so happy to have driven the distance to get work done on my car after getting rear-ended. He was so precise, knowledgeable, detail-oriented and went the extra mile for me to make sure my car didn't have any extra interior damage I couldn't see from the outside. I can tell he truly cares and he has such a great attitude every time I spoke with him on the phone keeping me updated as my car was getting work done. I would HIGHLY recommend coming here if you ever need repair done on your car. Everyone from the front desk with Brandi, to the back of the house, are super friendly and helpful. Thank you again Courtesy Collison Center! I'm so happy to have my car back knowing it is going to run smoothly once again! *I also posted this to Google reviews

Likely to Recommend

Repair Quality

They did an amazing job on my car and looks great!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The truck looks brand new. Was told the repair may take a while due to availability of parts; but the truck was looking better than brand new in just about a week. Team was communicative and constantly giving updates on the progress of the repair. I worked with Robert who was very professional, easy going, and well informed. Will be my go to place for any work!

Likely to Recommend

Great shop. Would recommend to anyone.

Repair Quality

Robert was a great help and very knowledgeable. Very happy with their service and will be my go to shop for body shop needs.

Customer Service

Robert was great. He was very knowledgeable and helpful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car looks like new! Kept me welll informed of the progress. Convenient uber to and from Enterprise. Love the relationship we have built in getting my Vinny (Venue) back to looking brand new!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very rude staff, especially Ireland.

My Experience

Robert did an amazing job! He was very easy to work with and got everything done in a timely manner! Would definitely come back!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I read it my experience as a seven because my car is not totally complete. They’re still a part missing the service department did tell me that it will be September when they will get that part for my car, but they let me have my car ahead of time until the part come in so I’m happy about that but I wish I could give a 10 but because that part is missing I cannot Miss

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I want to thank the team at the collision center! Amazing customer service from start to finish!