Courtesy Collision

4.6 (2,547reviews)
93%
1402 E Pierson St,  Phoenix,  AZ  85014

In operation 70 years.

Courtesy Chevrolet is a family owned business serving the community for 60 years at our present location. We provide quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and e-mail messaging. We offer a warranty as long as you own your vehicle. We have a professional and friendly staff to service your needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Volvo

Reviews (2,547)

My Experience

I feel like the repair fee was inflated which delayed the repair process in getting our vehicle returned to us in a timely manner. They could’ve completed a light cleaning of our vehicle before returning it to us to show appreciation for our business. Lastly, I requested multiple times to have our vehicle sent over for an oil change at the dealership while they had it in repair for 2 weeks and I was told miltiple times by our rep that this would be taken care of. This did not happen as I was told and now we are for ed to return on our own time to get this completed a day after driving all the way there to retrieve our vehicle.

Likely to Recommend

Yes, I would send family members friends anybody I know, also due to their service you’ve got my lifetime dedicated to your service .

Repair Quality

Customer Service

My experience, total satisfaction, top-notch, very professional management and the work perform was perfect.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Took over two months and 5 weeks of that was trying to repair my brake system. Used parts installed without me knowing that failed. No sense of urgency.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Working with Jorge was a breeze. He was very understanding and had the damage to my vehicle repaired to my satisfaction. I would highly recommend both Jorge & Courtesy Collision Center for repairs.

Customer Service

Jorge was very understanding and had my vehicle repaired to my satisfaction

Returned Clean

My Experience

Robert with the collision team was great to work with. Always communicated well and was very helpful throughout the service and repairs

Likely to Recommend

Repair Quality

The collision center missed a coolant hose which caused the car to overheat. Collision center did have the car towed and made the needed repairs.

Customer Service

Collision center as a whole seems to be unwelcoming. Especially the admin assistants.

Likely to Recommend

Repair Quality

Very good job with my Mazda!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The job that Robert and his entire collision center did I have already recommended the collision center to other people

Repair Quality

Robert was absolutely amazing. Kept me up-to-date with everything that was going on and the entire repair actually took less time than he estimated so I really have to thank him for that. It looked absolutely brand new, and my car was cleaner than when I gave it to them.

Customer Service

Robert again was absolutely outstanding with his customer service.

Likely to Recommend

Repair Quality

Everyone was GREAT!!

Customer Service

My Experience

WOW… You Rock !!! The repairs are perfect and your Team is professional, knowledgeable and personable. And I was totally surprised ( and impressed) my car was returned washed & cleaned inside. I will definitely recommend you to my friends if they are in need of your services.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very much so

Repair Quality

Jorge was amazing! He was so courteous and helpful! He worked hard to make sure I got my car back before the weekend and I truly appreciated that! Thank you so much.

Customer Service

Perfect

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The account should be under the name Gary Gilbert. I was not communicated with. I had to track my vehicles progress on my own. I was told that my car would be ready one day. Then that didn’t happen, but it would be ready by noon the next day. Then that didn’t happen. People have a lot going on and schedules should be respected - communication is important.

My Experience

My Experience

I was a employee in the truck department, also bought two new vehicles. The body shop, working with Ireland was a great experience thank you Courtesy.

My Experience

Thank you so much for everything, you did an excellent job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

good customer service

Customer Service

Returned Clean