Courtesy Collision

4.6 (2,547reviews)
93%
1402 E Pierson St,  Phoenix,  AZ  85014

In operation 70 years.

Courtesy Chevrolet is a family owned business serving the community for 60 years at our present location. We provide quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and e-mail messaging. We offer a warranty as long as you own your vehicle. We have a professional and friendly staff to service your needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Volvo

Reviews (2,547)

Likely to Recommend

Repair Quality

Totally satisfied they were amazing, quick and efficient. Very friendly and professional. Highly recommend!

Customer Service

My Experience

I appreciated all the updates on my vehicle status and your customer service is beyond top notch!

Likely to Recommend

Absolutely no hesitation in making a recommendation

Repair Quality

Repair was completed in a timely manner, people were great and honest.

Customer Service

Very easy to work with and honest. Kept us informed of progress of repairs.

My Experience

My car was INCREDIBLY dusty on the inside from being in the shop for 3 weeks, and when I picked it up I had to put my 6 month old baby inside. Just spent my entire morning cleaning/wiping/vacuuming out the inside. There were a few minor spots that were overlooked and not noticed until I was cleaning my car this morning after picking it up yesterday. Where my headlight was put in, the paint was scratched off above it. The rubber guard inside my passenger door was supposed to be fixed and it isn’t completely on all of the way. And there is a little spot above the rear door wear the paint gloss has two air bubbles very small like a cm. Overall at pick up I was happy everything was fixed and excited to get back into my own vehicle. The customer service was great the whole time my car was in the shop.

My Experience

I really appreciate the quality work done to repair my vehicle. It looks great! My service advisor (Ireland) was very good about communicating through the process which helped mitigate my anxiety about having time get work done on my car.

Likely to Recommend

Would recommend, but would advise to closely inspect any special parts not commonly found on normal vehicles.

Repair Quality

Damage to bumper was repaired, but tech improperly installed hood pins, which will likely take me a whole afternoon to fix

Customer Service

See previous comment

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good service, competa gritive priest outcome cing and

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great experience everyone was extremely friendly and amazing to work with

My Experience

The entire experience was painless, Jorge and receptionist were so friendly and attentive; I was taken aback. The Lyft ride to the rental car lessened a load of stress b4 work. Jorge gave the best price on fixing mirror at my expense. The text updates were really great too. While I hope not to need your services, I wouldn’t go anywhere else. Thank you for kindness in a cold world.

Likely to Recommend

Courtesy did a great job repairing my Colorado from an accident a few years ago. And they did another great job repairing the hail damage. So I would not hesitate recommending Courtesy Collision Center.

Repair Quality

Jorge and his people at the Collection Center did a great job repairing my Colorado. From the hail damage it received.

Customer Service

Everyone was straight forward with the repair. All my questions were answered. No surprises.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great job

Repair Quality

Best dealership is in Phoenix Courtesy Chevrolet , everything you needed is there service , body shop , purchasing vehicle ?

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional and job on time.

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Daniel was very accommodating. Excellent manners

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I’ve been going here since 2008. This place is not the same.

Repair Quality

Courtesy chev made the damage and I’m still waiting for it to be finished. So yes I’m disappointed.

Customer Service

Never calls me back so yes I’m disappointed.

Returned Clean

My Experience

Having issues with air condioner and engine light is on!

Likely to Recommend

Repair Quality

Everything was excellent from the staff and especially Robert who I worked with.

Customer Service

Returned Clean