Courtesy Collision

4.6 (2,547reviews)
93%
1402 E Pierson St,  Phoenix,  AZ  85014

In operation 70 years.

Courtesy Chevrolet is a family owned business serving the community for 60 years at our present location. We provide quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and e-mail messaging. We offer a warranty as long as you own your vehicle. We have a professional and friendly staff to service your needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Volvo

Reviews (2,547)

My Experience

Courtesy Chevrolet responded quickly. I’m happy 100%

My Experience

My interactions every-time I contacted the repair center were always pleasant and helpful. Robert took great care of my vehicle and made this process smooth, kept me informed throughout. He went above and beyond to leave my car in excellent shape. Appreciate it a ton! Many thanks

Likely to Recommend

Repair Quality

I have a tan interior and after I recieved my vehicle back there were black hand prints all over the interior including the tan leather seats. I keep my vehicle clean and these were very noticeable through out the interior. Im disappointed in the quality of service.

Customer Service

I had to call the office several times to obtain information. The front desk were not very helpful at times and informative as ot seems the front desk don't communicate. I was told several times I would recieved a call back and very did. The day my vehicle was suppose to be picked up i had to call several times for updates.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Courteous and attentive customer service, both front desk and my repair guy. Thanks for the positive experience!:)

Likely to Recommend

Repair Quality

Overall great customer service, from desk to repair

Customer Service

Pleasant and welcoming

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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They have great service

Repair Quality

Excellent service

Customer Service

Excellent service

Returned Clean

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Repair Quality

Great jib on my car. My car looks brand New and smells like brand new. Thank you so much to the person who took care my Cvy cruise.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

These people are just amazing. I love the great communication and amazing response times and everything they have shown me since I’ve been a part of their family. Really appreciate them!

Customer Service

Awesome!

Likely to Recommend

The attitude of the initial inspectors is what’s killing you that’s I would not recommend going to courtesy Chevrolet. I would go to Camelback collision or somewhere else.

Repair Quality

The initial meeting with Robert was very tumultuous when I went to turn in the vehicle the way he would deliver what was supposed to be done was very standoffish and a little bit rude. There was some stuff that was overlooked like in the back windshield area there still scratches That weren’t painted that were marked off with the green pencil, but that’s besides the point just the overall attitude and the body language portrayed by Robert was very very bad. I don’t know if you guys need to coach him or he was probably in a bad mood or something. I do appreciate that you guys changed the lightbulbs in my car. I didn’t mind paying the $60 out-of-pocket, but there was still some stuff that wasn’t done like I said that the back windshield is there still some scratches on the paint there’s still some scratches on the back driver side Door, but overall the service was OK

Customer Service

Like I said, customer service the initial secretary was very polite. Very helpful. Robert was very standoffish and kind of rude and very pushy. Actually, I felt nervous talking to him.

My Experience

Everyone was nice and it got done sooner than predicted. Oh and of course looks great

Likely to Recommend

Repair Quality

Done on time and done well

Customer Service

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Repair Quality

Looks great. Did it quickly.

Customer Service

My Experience

Jorge was amazing!!! Will refer friends and family

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Repair Quality

Customer Service

Returned Clean

My Experience

The service was excellent they were very generous my service advisor asked if I needed a ride or if I had a rental or anything I needed definitely felt safe with leaving my vehicle with this company

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Repair Quality

Customer Service

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Repair Quality

They did a great job! I’m very pleased with the outcome. Glad my insurance lead me there!

Customer Service

Awesome! Great!

My Experience

I am SO satisfied with my service at Courtesy Chevrolet. The service provided by Noel and Jorge was phenomenal, 10/10! They made the experience flawless and easy from start to finish. I completely recommend! THANK YOU!