Courtesy Collision

4.6 (2,525reviews)
92%
1402 E Pierson St,  Phoenix,  AZ  85014

In operation 70 years.

Courtesy Chevrolet is a family owned business serving the community for 60 years at our present location. We provide quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and e-mail messaging. We offer a warranty as long as you own your vehicle. We have a professional and friendly staff to service your needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Volvo

Reviews (2,525)

My Experience

Timing, communication, staff and quality were all spot on! Thank you for the great work!

Likely to Recommend

Repair Quality

Professional work, helpful and responsive staff, great repair work!

Customer Service

The front desk gal was kind, professional and very helpful! Robert was responsive throughout the process and also kind and professional.

Returned Clean

Likely to Recommend

Repair Quality

I would have loved a car wash after picking it up

Customer Service

My Experience

Likely to Recommend

Repair Quality

Great job, truck looks great and they fixed an airbag recall while they had. Thanks for the awesome service

Customer Service

Returned Clean

My Experience

Very pleased so far.

Likely to Recommend

Repair Quality

Excellent work so far. Good communication with me as a customer.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Quick and great work. Most importantly all the people I dealt with were very cordial. They made it a pleasant experience. They also kept me in the loop

Customer Service

See my previous note

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ireland was awesome and ensured the highest of quality for both the repair and customer service. She was highly communicative through every step of the process and we couldn’t have had a better experience.

My Experience

I went in met with Ireland , she was patient & courteous and explained everything about my repair & that I would be provided with a car rental until the repair was finished. She kept me informed & let me know when it was ready. They did a fantastic job. Looks brand new. Thank you all at Courtesy Collision 1402 E Pierson St Phoenix AZ 85014 Sincerely Mrs Sandagata ❤️

My Experience

Always great to

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job. Very good,?

My Experience

Jorge was extremely professional and did an excellent job. Thank you,

Likely to Recommend

Repair Quality

Jorge did a great job and was very professional. Thank you, Chad

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Vehicle looks great and drives smoothly after the alignment. I did notice that the drivers rear window is no longer rolling down and I will have to bring it back to have this fixed. It took 2 more weeks than I was quoted which wasn’t a big deal, just something I wish I knew when making plans.

Likely to Recommend

Repair Quality

Vehicle is having electrical problems now. took 2 weeks longer than expected. but I'm not upset about it. it's just a bit of a hassle to have to bring the vehicle back, check out a rental, go thru the whole process just to fix the electrical issues

Customer Service

My Experience

I waited 3 hours while they tried to fix it when they told me it was ready. And you guys should not recommended lifetime window replacement it added a whole other hassle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jorge was great!

Likely to Recommend

Repair Quality

Great job, good turn around time. Jorge Espinoza was great!!

Customer Service

Great job, good turn around time. Jorge Espinoza was great!!

Returned Clean

Likely to Recommend

Repair Quality

Professional. Great work on my vehicle.

Customer Service

My Experience

Likely to Recommend

Would recommend but would also share experience so they can make there own decision.

Repair Quality

Inside panel does not seem right on drivers door around the frame.

Customer Service

Did not notify me that there was a delay for pick up. Receptionist does not seem positive most of the time & somewhat rude.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean