Courtesy Collision
In operation 70 years.
Courtesy Chevrolet is a family owned business serving the community for 60 years at our present location. We provide quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and e-mail messaging. We offer a warranty as long as you own your vehicle. We have a professional and friendly staff to service your needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent customer service from both Eligio, Jorge as well as the office staff. They helped navigate a challenging accident situation.
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Initial estimate was work to be done in 1 week. Entering week 4 and car still not done.
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jorge and Ireland were extremely helpful in making the process easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jorge and London were amazing in helping the process go smoothly. They answered any questions I had.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Poor job
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Overall, the service was great and the vehicle looks amazing, just some communication issues and the light. It’s a small thing, but how can it be fixed?
Repair Quality - 4.0/5.0 -
I am mostly satisfied; however, one of our lights by the camera is still not working. I believe it's the left side rear camera light. It's not a huge deal, is it something easy enough to fix ourselves? I do not want to take up more time. This was/is covered by GEICO. Thank you
Customer Service - 4.0/5.0 -
I didn’t always receive responses back.
My Experience - 0.0/5.0 -
I experienced multiple issues following my recent collision repair on my Polestar. I notified the assigned representative immediately after picking up the vehicle. While a few of the concerns I raised were said to be in the process of being addressed, it felt reluctant and not handled with the level of professionalism I expected. After leaving the shop, I noticed additional issues and promptly texted the representative, but I never received a response. The lack of follow-up and communication has been disappointing. I am hopeful that, with the assistance of my insurance agent, all remaining issues will be properly addressed and that Courtesy Collision will take the necessary steps to complete the repairs correctly and stand behind their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I’m happy my repairs the fluids & spark plugs & my new windshield replaced, I gave a tip to the technician, but I’m very unhappy with the replacement passenger window, due to vandalism. The glass was replaced, but their are tiny imperfections & scratches on the glass, it looks like a used piece of glass. I sent an email to the estimator with images & his response “used glass per insurance”. “He said he will try & get a new piece of glass”. So now I’m waiting for Robert Fransen to contact me for another appointment so I can get a Brand New Glass not used. I also was without a my car 5 days last week & hope this next appointment it will be less time to complete the repairs. I understand I did ask for more items to be completed along with the passenger window so repairs do take time. I’m happy I was able to get an appointment the same morning after the vandalism occurred. I used to get all my repairs, oil changes, battery with Buick In Mesa north of the 60. I recently moved to Phoenix & I was hoping if things went well I would continue to get my repairs & oil changes with Courtesy Chevrolet. Thank you
Likely to Recommend - 4.5/5.0 -
THANK YOU!
Repair Quality - 4.5/5.0 -
THANKS AGAIN FOR YOU GUYS HELP ME FIXING MY CAR 🚗 🙏
Customer Service - 4.5/5.0 -
COMOSTA SERVICE ALSO WAS GOOD TO ME AND THANK YOU AGAIN 🙏
Returned Clean
My Experience - 5.0/5.0 -
My car looks absolutely amazing! Thank you so much for the fast work! I appreciate it very much
Likely to Recommend - 5.0/5.0 -
Would highly recommend my friends and family
Repair Quality - 5.0/5.0 -
They worked fast!! And got the right parts for my Mercedes
Customer Service - 5.0/5.0 -
Was ready in a week! Very convenient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent repair. George assisted me and was friendly and helpful. The reception staff were polite and welcoming. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Jorge provided the estimate and we spoke when I collected the car. The ladies at the front desk were friendly and helpful. Very satisfied with the repair and an overall very good experience. Thanks !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was sideswiped and went to Courtesy for repairs. They replaced my drivers side door and repaired the back door as well as the bumper area. It all looks and works great. They were very communicative throughout the process, so it was a very good experience.