Cox Collision Center, Inc.

4.9 (589reviews)
98%
34900 Kelly Road,  Clinton Township,  MI  48035

In operation 38 years.

Cox Collision Center is a full service autobody repair facility servicing all makes and models. Voted numer one collison repair facility by WDIV and Macomb Daily. Free rentals are also available

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (589)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its high-quality repairs, with many noting their vehicles looked brand new or better than expected upon return. The team receives strong recognition for professionalism, friendliness, and making customers feel at ease throughout the repair process. Communication stands out as a key strength, with customers appreciating regular text message updates, phone calls, and thorough explanations of the repair process. Timeliness is frequently highlighted, with numerous customers pleasantly surprised that repairs were completed ahead of schedule. Customers also value the availability of loaner vehicles and the cleanliness of returned cars. A few customers noted areas for improvement, including occasional parts delays, minor alignment issues on return, and instances where vehicles were not fully completed before pickup, requiring additional trips. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
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"They do a great job! I would not take my car anywhere else!"
"Body shop communicated well and did a great job on the repairs!"
"Could not believe how fast our repairs were done! And on top of that it looked like the inside of our ..." Read more
"Excellent service from first phone call to the pick up."
"Our car looks great and it was completed in a very timely fashion. Truly wonderful people to work with during a very ..." Read more
"It was completed several days before promised. Great job!!"
"Repairs were finished earlier than expected"
"It was done a day early"
"Done right on time"
"Only disappointment was an unexpected wait for a cable on national back order delaying return of our vehicle. We had been told all parts were secured ..." Read more
"Text message updates were very helpful"
"Daily text messages and phone calls in between"
"... finish! Excellent customer service, fast repairs, and great communication throughout the entire process. They were incredibly helpful with everything I needed, ..." Read more
"They were very helpful. They explained everything and kept us updated. They did an amazing job on our gmc. You cant tell ..." Read more
"Great job on the repair! Repair was quick and the communication regarding the status was excellent. Would definitely recommend!"

My Experience

Great communication throughout repair and sent text updates on progress. Our jeep wrangler looks brand new again, was completed sooner than expected and would absolutely recommend for any future repairs

My Experience

The car looks great....you can't even tell where repair meets the old parts ! The man in the front office was polite, took time to explain all stages of the repair process and answer any concerns/questions. He seemed concerned that I understood everything involved in the repair service. I would recommend your services when the opportunity rises!

Likely to Recommend

Repair Quality

Excellent work! Accomodating!

Customer Service

My Experience

Very pleased with the shop got my parts for my vehicle from start to finish with in 2 weeks that they told me. They went the extra mile on fixing my vehicle would highly recommend shop.

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My Experience

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My Experience

Great experience from start to finish! Excellent customer service, fast repairs, and great communication throughout the entire process. They were incredibly helpful with everything I needed, and I really appreciated the loaner car as well. Everything was easy and stress-free. Highly recommend!

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My Experience

Bryan is a very kind, friendly service representative. They did a wonderful job and I highly recommend them to anyone that needs service.

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Returned Clean

My Experience

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Repair Quality

Looks like it was never hit

Customer Service

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Super simple and straight forward. Got the job done quickly.

Repair Quality

Everything looks great

Customer Service

Bryon was great. Helpful and professional.

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Very quick and good service, no hassles at all

Repair Quality

Customer Service

My Experience

Great service, great workmanship

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Repair Quality

Excellent customer service.

Customer Service

Excellent customer service

Returned Clean

My Experience

They were very helpful. They explained everything and kept us updated. They did an amazing job on our gmc. You can’t tell anything was ever wrong with her!

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Very courteous helpful and did an amazing job ing job on my impala.

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Kept me informed and did a great job with courteous customer service.

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My Experience

Allway trust Ron to take care of my cars And no one alse!!

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We send all famly and frends

Repair Quality

Ron doze the best work . I trust him with all my cars and truck

Customer Service

Returned Clean

My Experience

Car was finished even earlier than I thought it would be,a great job,looks great.Thank You all for doing such a great job.Tom

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Repair Quality

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Returned Clean

My Experience

You’re repair man did an excellent job.Thanks