Jim Causley Buick GMC
38111 Gratiot,
Clinton Township,
MI
48036
USA
Jim Causley Buick GMC is a full service collision and mechanical repair facility servicing all makes and models. Our technicians are GM factory trained to return your vehicle to pre-accident condition.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praised the body shop for its high-quality repairs, with many noting their vehicles looked brand new or beautiful after service. The team received strong recognition for being professional, courteous, and knowledgeable. Communication was highlighted as a key strength, with customers appreciating email and text updates throughout the repair process. Timeliness was largely positive, with several repairs completed ahead of schedule. A few customers noted minor delays due to parts availability, though they acknowledged this was outside the shop's control. Overall, customers expressed high satisfaction and a strong willingness to recommend the shop.
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Service Quality
"They did an awesome job. Quality work, kept me informed, very easy to work with. Would highly recommend them!"
"All repairs were completed ahead of schedule and done with care!"
"TOP NOTCH SERVICE! Everything from start to finish was first class."
"... the body shop. Waiting on parts can't be helped. I am completely satisfied with the finished job. Repair looks great. Body shop was very diligent keeping me updated on ..."
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"Always excellent service. Staff is friendly, polite, and professional. Always addresses my concern, answers my questions, ..."
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"Estimated time was two weeks. They got it completed in one week."
"Great experience no problems finished faster than I thought very pleasant to deal with highly recommend car looks great again"
"All repairs were completed ahead of schedule and done with care!"
"Before👍🏻"
"It was ready when promised."
"... satisfied with the finished job. Repair looks great. Body shop was very diligent keeping me updated on the progress."
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"Easy to work with. Great communication"
"They did an awesome job. Quality work, kept me informed, very easy to work with. Would highly recommend them!"
"Love the email updates"
"Yes, communication was perfect!"
Timothy
(GMC owner)
reviewed 10/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly
Customer Service - 5.0/5.0
Carl
(GMC owner)
reviewed 10/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Susan
(Buick owner)
reviewed 10/2/26
My Experience - 5.0/5.0 -
I have been dealing with Jim Causley since 1968. I have never been dissatisfied with service from the show room to repair shop.
Likely to Recommend - 5.0/5.0 -
Can’t be beat. Have been buying cars from them since 1968.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Julie
(GMC owner)
reviewed 9/29/26
My Experience - 5.0/5.0 -
The repair looks flawless and was finished much quicker than I expected.
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Kelly
(Chevrolet owner)
reviewed 9/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great service
Debora
(GMC owner)
reviewed 9/28/26
My Experience - 5.0/5.0 -
Christian made the whole experience pleasant
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Christian made the whole process very pleasant
Returned Clean
Michael
(Jeep owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Annmarie
(Ford owner)
reviewed 9/19/26
My Experience - 5.0/5.0 -
Team was professional and very helpful.
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Kenneth
(GMC owner)
reviewed 9/11/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job. Quick
Customer Service - 5.0/5.0
Daniel
(GMC owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
Everyone was very helpful and kept me informed as to the progress, very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was helpful and kept me up to date on progress
Customer Service - 5.0/5.0
Robert
(Buick owner)
reviewed 8/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Mitchell
(Buick owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
John
(GMC owner)
reviewed 8/7/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Daniel
(GMC owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far everything is great.
Customer Service - 5.0/5.0 -
Everyone was informative and treated us well.
Linda
(Buick owner)
reviewed 8/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Gwendolyn
(Buick owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(GMC owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Anthony
(Buick owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Elaine
(Buick owner)
reviewed 7/8/26
My Experience - 5.0/5.0 -
Christian Roy was very helpful and polite. Everyone was very professional. It was a pleasure working with Jim Causley Buick.
Likely to Recommend - 5.0/5.0 -
fantastic service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lana
(Buick owner)
reviewed 7/6/26
My Experience - 5.0/5.0 -
Very professional and courteous
Likely to Recommend - 5.0/5.0 -
Knowledge and courteous