Jim Causley Buick GMC

5.0 (340reviews)

100%

(586) 465-1281

38111 Gratiot, Clinton Township, MI 48036

100%

See Photos

38111 Gratiot
Clinton Township, MI 48036

Get Directions Website Email

About Jim Causley Buick GMC

See Photos

38111 Gratiot
Clinton Township, MI 48036

Get Directions Website Email

Jim Causley Buick GMC is a full service collision and mechanical repair facility servicing all makes and models. Our technicians are GM factory trained to return your vehicle to pre-accident condition.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (340)

Sort By:
Newest
Rating

271 Customers Rated

5 Stars

68.2% Complete

(232)
4 Stars

6.8% Complete

(23)
3 Stars

2.4% Complete

(8)
2 Stars

1.5% Complete

(5)
1 Star

0.3% Complete

(1)
< 1 Star

0.6% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praised the body shop for its outstanding service quality, with many highlighting the professionalism, friendliness, and helpfulness of the staff. Repairs were frequently described as excellent, with vehicles returned looking brand new or beautiful. Timeliness was a strong point, as multiple customers noted their vehicles were completed ahead of schedule. Regular updates via emails and calls were appreciated, keeping customers well-informed throughout the repair process. The availability of loaner vehicles was also highlighted as a valuable benefit. A few customers noted minor areas for improvement, such as more consistent communication during the repair process, and occasional delays due to parts availability, though customers acknowledged these were outside the shop s control.

Select to learn more

Service Quality
Timeliness
Communication

"Always excellent service. Staff is friendly, polite, and professional. Always addresses my concern, answers my questions, ..." Read more

"All repairs were completed ahead of schedule and done with care!"

"They did an awesome job. Quality work, kept me informed, very easy to work with. Would highly recommend them!"

"... vehicle repaired before at Jim Casuley Body shop. They are the best. From the manager to all his employees." Read more

"TOP NOTCH SERVICE! Everything from start to finish was first class."

"My vehicle was repaired before the estimate time. Was washed and wax ready for pickup"

"Completed a day early!"

"It was ready when promised."

"There was a delay due to lack of parts in GM's inventory. Not the fault of the dealership"

"Great experience no problems finished faster than I thought very pleasant to deal with highly recommend car looks great again"

"... satisfied with the finished job. Repair looks great. Body shop was very diligent keeping me updated on the progress." Read more

"No updates or communication"

"Yes they kept me informed everyday."

"Great communication and delivered early"

"Easy to work with. Great communication"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Always excellent service. Staff is friendly, polite, and professional. Always addresses my concern, answers my questions, ..." Read more

"All repairs were completed ahead of schedule and done with care!"

"They did an awesome job. Quality work, kept me informed, very easy to work with. Would highly recommend them!"

"... vehicle repaired before at Jim Casuley Body shop. They are the best. From the manager to all his employees." Read more

"TOP NOTCH SERVICE! Everything from start to finish was first class."

"My vehicle was repaired before the estimate time. Was washed and wax ready for pickup"

"Completed a day early!"

"It was ready when promised."

"There was a delay due to lack of parts in GM's inventory. Not the fault of the dealership"

"Great experience no problems finished faster than I thought very pleasant to deal with highly recommend car looks great again"

"... satisfied with the finished job. Repair looks great. Body shop was very diligent keeping me updated on the progress." Read more

"No updates or communication"

"Yes they kept me informed everyday."

"Great communication and delivered early"

"Easy to work with. Great communication"

Daniel (GMC owner) reviewed 8/24/26

Everyone was very helpful and kept me informed as to the progress, very satisfied

Everyone was helpful and kept me up to date on progress

Robert (Buick owner) reviewed 8/19/26

Mitchell (Buick owner) reviewed 8/17/26

John (GMC owner) reviewed 8/7/26

Daniel (GMC owner) reviewed 8/6/26

So far everything is great.

Everyone was informative and treated us well.

Linda (Buick owner) reviewed 8/5/26

Gwendolyn (Buick owner) reviewed 7/30/26

Michael (GMC owner) reviewed 7/13/26

Anthony (Buick owner) reviewed 7/13/26

Elaine (Buick owner) reviewed 7/8/26

Christian Roy was very helpful and polite. Everyone was very professional. It was a pleasure working with Jim Causley Buick.

fantastic service

Lana (Buick owner) reviewed 7/6/26

Very professional and courteous

Knowledge and courteous

Edward (GMC owner) reviewed 6/29/26

They guys in the bump shop counter were very polite and personal. Helpful

Very professional and speedy on my repair.

Very polite and polite

James (Buick owner) reviewed 6/22/26

Even though they had delays receiving parts, they completed the repairs plus some and were very curious the whole process

Stephen (Buick owner) reviewed 6/22/26

Great experience no problems finished faster than I thought very pleasant to deal with highly recommend car looks great again

Deanna (Buick owner) reviewed 6/19/26

Christian and his coworker at the front desk were super friendly and easy to work with.

Brandon (GMC owner) reviewed 6/15/26

always go above and beyond!

TOP NOTCH SERVICE! Everything from start to finish was first class.

Charles (GMC owner) reviewed 6/1/26

Easy to work with. Great communication

My Acadia loks great after the collision repair.

So helpful!!!!

Rhett (GMC owner) reviewed 5/28/26

Linda (Buick owner) reviewed 5/25/26

I’ve been buying my cars from Causley for thirty some years at least , and I can’t remember ever having a bad experience!

Christian made the whole experience very easy!

Loretta (Buick owner) reviewed 5/23/26

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Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Jim Causley Buick GMC

About Jim Causley Buick GMC

Reviews (340)

271 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0